robbie montoya is its executive director. >> after 43 years of working in social services i had experienced so many things in the shelter system that don't work. >> the first thing she did was treat residents like adults. >> telling you 50-year-old homeless individual that they have to be in by 8:00 or 9:00 in the evening does not work. >> a second thing was to stop pretending she had all the answers. >> we cannot assume we know what people want . just because we feel we would want that. >> she decided to think outside the tent. no curfews, fewer restrictions, and complete autonomy over their personal space.eris also on-site storage my lounge area, and even a pool table. >> this open space gives people an opportunity to acclimate to their own time into more of a social gathering. >> it seems to be working. a third of residents have been placed in permanent housing, almost all of them have got medical benefits. for jamie, it was the solution he had been seeking. >> the first round of participants is scheduled to move into a convertible hotel . it has been so successful robbie is already look

robbie montoya is its executive director. >> after 43 years of working in social services, i had experienced so many things in the shelter system that don't work. >> reporter: the first thing she did was treat residents like adults . >> telling a 50-year-old homeless individual that they have to be in by 8:00 or 9:00 in the evening does not work. >> reporter: the second thing was to stop pretending she had all the answers. >> hey, hey, good morning. >> we cannot assume we know what people want. just ldwant t >> reporter: so she decided to think outside the tent. no curfews , few restrictions , and complete autonomy over their personal space. there's also on-site storage , a lounge area, and even a pool table. >> this open space does give people an opportunity to acclimate , again, at their own time , into more of a social gathering. >> reporter: it seems to be working. a third of the residents have been placed in permanent housing. almost all of them have gotten medical benefits. for jamie, it was the solution he'd been seeking. >> finally, a commonsense approach towards working with people.

robbie montoya is its executive director. >> after 43 years of working in social services , i had experienced so many things in the shelter system that do not work. >> reporter: the first thing she did was treat residents like adults. >> telling a 50-year-old homeless individual that they have to be in by 8:00 or 9:00 in the evening does not work. >> reporter: the second thing was to stop pretending she had all the answers. >> hey, good morning. we cannot assume that we know what people want. just because we felt we would want that? >> reporter: she decided to think outside the tent. no curfews, few restrictions and complete autonomy over their personal space. there is also on-site storage, a lounge area, and even a pool table. >> this public space is give people an opportunity to acclimate, again, at their own time into more of a social gathering. >> reporter: it seems to be working. one third of the resident s have been placed in permanent housing. almost all of them have the medical benefits. for jamie, it was the solution he had been seeking. >> finally a commonsense approach to working w

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer based organization serving low-income and those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a we give people the freedom to come in. and now the only thing we ask in return >> is that they come in respectfully if they come in late. >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months and now they're working on this new project, getting 27 residents into a former hotel turned into an apartment. these are some pictures of those getting their keys to their new homes. >> we and probably people were written all the and the lawn terminals. on this just you we can. 62 in mayor tom says he's been working with local organizat

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer based organization serving low-income and those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a week. give people the freedom to come in. and now the only thing we ask in return. >> is that becoming respectfully if they come in late? >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months. now they're working on this new project, getting 27 turned into an apartment. tel these are some pictures of those getting their keys to their new homes. >> we've harm or people were written all the great a lot colonels just you we can. mayor tom says he's been working with local organizations, including rotary to place people into apar

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer based organization serving low-income and those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a week. give people the freedom to come in. and now the only thing we ask in return. >> is that becoming respectfully if they come in late? >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months. and now they're working on this new project, getting 27 residents into a former hotel turned into an apartment. these are some pictures of those getting their keys to their new homes. >> and ponder people were written all great a lot colonels just you we can. 62 in mayor tom says he's been working with local organizations, including rot

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer basedion serving low-income and those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a curfew. >> we give people the freedom to come in. and now the only thing we ask in return is that they come in respectfully if they come in late. >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months and now they're working on this new project, getting 27 residents into a former hotel turned into an apartment. these are some pictures of those getting their keys to their new homes. >> we've got pause and probably people were written all the great along terminals on this just you we can. mayor tom says he's been working with local organi

and robbie montoya, the executive director of dorothy day house says that the warehouse concept has been success. >> we give people the freedom to come in. and now the only thing we ask in return is that they come in respectfully if they come in late, one of the many barriers in working with cam of populations, them not wanting to leave their belongings. so with the warehouse models, we have storage space. >> well, both montoya and the mayor of berkeley say they plan on pushing forward with new concepts to try and solve homelessness. here in the bay area. in related news, cutting homelessness to 25% by 2025. is the biden administration's latest goal. the president outlined a roadmap which he says will not only get people into housing, but also ensure they have access to support and the services they need. potential steps include a campaign to encourage more landlords to accept government housing vouchers and encouraging local governments to build more apartment complexes that are affordable for working families. the latest data shows roughly 582,000 people were counted as homeless last y

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer based organization serving low-income and those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a curfew. >> we give people the freedom to come in. and now the only thing we ask in return is that they come in respectfully if they come in late. >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months and now they're working on this new project, getting 27 residents into a former hotel turned into an apartment. these are some pictures of those getting their keys to their new homes. >> we've got 160,000 people were written. all along creeks, on this just you we can. 62 in mayor tom says he's been working with local organization

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer baseding low-income and those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a curfew. >> we give people the freedom to come in. and now the only thing we ask in return is that they come in respectfully if they come in late. >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months and now they're working on this new project, getting 27 residents into a former hotel turned into an apartment. these are some pictures of those getting their keys to their new homes. >> we've got 160,000 people were written on ground along terminals on this just you we can. 62 in mayor tom says he's been working with local organizations, includin

robbie montoya, the executive director of dorothy day house says that the warehouse concept is a success we give people the freedom to come in. and now the only thing we ask in return is that they come in respectfully if they come in late, one of the many barriers in working with camera populations them not wanting to leave their belongings. so with the warehouse models, we have storage space. >> well, both montoya and the mayor of berkeley say they plan to keep pushing forward, trying to find new concepts to solve homelessness. here in the bay area. >> will cain homelessness to 25% by 2025. is the biden administration's new his goal? the president alone a road map which he says will not only get people into housing, but also ensure that they have access to the support and services that they need. potential steps include a campaign to encourage more landlords to accept government housing vouchers and encourage local governments to bill more apartment complexes that are affordable for working families. the latest data shows roughly 582,000 people were counted as homeless this year. howeve

. >> that's robbie montoya, the executive director of dorothy day house, a nonprofit volunteer basednd those experiencing homelessness in berkeley for the last 18 months. montoya and the team ran the horizon. transit village a large warehouse welcoming guests as they refer to those staying here to spread out and get shelter. we don't have a curfew. >> we give people the freedom to come in. and now the only thing we ask in return is that they come in respectfully if they come in late. >> montoya says of the warehouse concept with that hot meals storage lockers and assistance from 12 other partner groups such as medical and dental services was successful while their capacity was 50, they served 147 people in the last 18 months and now they're working on this new project, getting 27 residents into a former hotel turned into an apartment. these are some pictures of those getting their keys to their new homes. >> we've to cause and probably people were written all the on this just you we can. mayor tom says he's been working with local organizations, including rotary to place people into