robby mook said in a statement the campaign distributed. this is not about hillary clinton, not about us, of course it is, of course it is, we are humble. we take nothing for granted. we are never afraid to lose. yes, you are. we are out to compete and fight for every vote. we know this campaign will be won on the ground. >> i followed one of my favorite writers, me. in 2013 i wrote a memo to hillary. people like her, think she needs to get her authentic self out there. they wrote through me in this memo to her, she needs to be accessible, vulnerable, small and scrappy campaign, she needs to show she's nimble, humble, honest, authentic. fearless. something she's never been, fearless. she has people around here who respect her, think she'd be a great president, think she's a decent person and want to show that side of her for the first time. back to your point, can she be that person. can she finally be fearless? >> that's why the e-mail thing is such a bad deal. it's so counter to what she promised. >> when you surround yourself in presiden