good morning, i'm robert anguizola with the ftc division of marketing practices.e the policy work and enforcement around the do not call list and the tsr provisions that prohibit illegal robo calls. it's my pleasure this morning to introduce our industry panel, representatives of the telecommunications industry kind enough to share their challenges dealing with robo calls, and hopefully we'll be able to provide ideas for a path forward. our first panelist is cell phone rupy, senior directer of policy for u.s. telecom. u.s. telecom is the broadband association. it is the premier trade association representing service providers and suppliers for the telecom industry. next to him is david diggs, haven't of wireless internet development for ctia. that is the wireless association, and he represents the wireless communications industry. our third panelist is brad herrmann, founder and president of call-em-all, a company that offers automated dialing services, and so we have someone that's actually responsible for placing some robo calls, and he's going to talk about how