. >> this teenage girl that robert had talked about so much, amanda, was amanda berry.o, with two other girls, had been held captive by ariel castro for ten years. and we were all just shocked. we were completely shocked. >> amanda berry alive with her family. a picture some never thought they would see. finally safe but only after a harrowing escape and call to 911. >> help me. i'm amanda berry. >> do you need police, fire or ambulance? >> i need police. >> okay. and what's going on there? >> i've been kidnapped and i've been missing for ten years. and i'm here, i'm free now. >> all right, we're sending them, okay? >> dozens of friends and even strangers who have followed the disappearances for some ten years gathered there late last night, cheering and crying in amazement at the news. >> here's the thing about working on "lockup." the real things that occur you wouldn't necessarily believe in fiction. so when we heard the story that amanda berry and the two other girls were found alive, we were all in a state of shock. we couldn't believe it. >> for amanda's family, f