. >> reporter: it was 1995 when anne and robert wendell found their way into the home in which they would raise their family. 28 years here now. suddenly, a surprise in the mail. >> yeah. definitely caught me by surprise. >> reporter: a notice of nonrenewal for their homeowner's insurance because the home is too old. >> the age of the home, this property is no longer within unwriter's guidelines. >> reporter: the home is not considered to be high fire risk. the wendells have upgraded just about everything from the doors and the windows to the landscaping and the roof. and this is one of the younger homes in the neighborhood built in the mid 60s. >> so it is what, 58 years old? you can go down the street here. just about three or four hours, you can look on the left hand side. you can see some hold houses. >> reporter: he is not aware of any other neighbors geting the same notice so he asked his provider what is considered old? >> any house built before 1970 they are rejecting just outright. >> yeah i think what we are seeing is insurance companies reacting to a lot of different forces. re

. >> reporter: it was 1995 when ann and robert wendell found their way into the home in which they would raise their family. 28 years here now. and suddenly a surprise in the mail. >> yeah. [ laughter ] definitely caught me by surprise. >> reporter: a notice of nonrenewal for their homeowners' insurance because the home is too old. >> now the age of the home, this property, is no longer within underwriters' guidelines. >> reporter: now the home is not considered to be at high fire risk. the wendells have upgraded just about everything from the doors and the windows to the landscaping and the roof. and this is one of the younger homes in the neighborhood built in the mid '60s. >> so it's -- what, 58 years old? you can go down the street here and just about three, four houses, you can look on the left hand side and you can see some old houses. >> reporter: he's not aware of any other neighbors getting the same notice so he asked his provider what is considered old. >> any house built before 1970 they're rejecting just outright. >> yeah, i think, you know, what we're seeing is insurance com

. >> reporter: it was 1995 when ann and robert wendell found their way into the home in which they would their family. 28 years here now. and suddenly a surprise in the mail. >> yeah. [ laughter ] definitely caught me by surprise. >> reporter: a notice of nonrenewal for their homeowners' insurance because the home is too old. >> now the age of the home, this property, is no longer within under writers' guidelines. >> reporter: now the home is not considered to be at high fire risk. the wendells have upgraded just about everything from the doors and the windows to the landscaping and the roof. and this is one of the younger homes in the neighborhood built in the mid '70s. >> so it's -- what 58 years old? you can go down the street here and just about three, four houses you can look on the left hand side and you can see some old houses. >> reporter: not aware of any other neighbors getting the same notice and he asked his provider what is considered old. >> any house built before 1970. they're rejecting just outright. >> yeah i think you know what we're seeing is insurance companies reacti