. >> robin lori scheduled the cleaning crew to arrive. when they arrived they opened the door, but the family's pet ran out and escaped running into traffic and being hit by a car. >> oh. >> oh, no. >> you would expect the cleaning crew to take some action. you would expect someone to call robin or to came a vet, take the pet to the vet. instead, they took her and put her under the dining room table. didn't say a word. >> to try to pretend it wasn't their fault? like this dog got squished under the table. >> i don't think it's their fault the dog got out. if you know you have a cleaning crew coming to the house and you have a dog that tends to run when the door is opened, maybe keep the dog in the crate or notify these guys and say, look, our dog likes to run out the front door. >> robin said she offered the cleaning crew to take the dog with her when she was out of the home. they said, no she's fine, you can leave her. so they knew there was a pet in the home. she did not survive the acciden accident. >> you don't think it was their faul