now, we should say that the us special presidential envoy, roger carstens, who you've mentioned, thetage affairs, has praised you. he says, "there's probably not a week that doesn't go by when i don't call mickey bergman about 8.30 at night when i'm heading home to ask some advice." he has acknowledged what you do, but i... one wonders what it is, why it's not possible for a government to do it. and we have... you will know of families who are very critical of the us government because they haven't secured, for example, the release of paul whelan from russia. yeah, well, first of all, roger carstens is a good friend, and we've been doing this for years now together. and i trust him. and we share information again on the informal part that, you know, we're able to talk and secure and give each other information that is useful. here's the thing with it, sarah. imagine, even if the russians and the americans decided, "hey, we're going to get together right now and we're going to talk about hostages and prisoners." and they sit in the room. they're wearing certain suits. there are certai