rosanne? [applause] please keep the drama down. we want to be impartial here and hear every speaker. >> hi. my name is rosanne and i worked at my current place of employment since july 2009 and i haven't like personally had too many problems. but i'm kind of here on behalf of all of my co-workers and employees, especially those who don't speak english since we have had many problems related to not being able to use our funds. we had many problems, one just because of the fact that our funds would disappear at the end of the year and second of all, going off what everybody else is saying, the fact that these funds are expiring gives an incentive to our employer to severely restrict the amount of things that they will cover because they know we're very unlikely to use our funds for the things they will and will not cover and then they are able to take the money at the end of the year. about 4% in lieu of all the stuff like the san francisco tax and aalto things on it. $8 comes to $11 with everything on there. we make about clr $5,000