and the bill later finished its common stages and now goes for royal assent.silient enough? that was one of the concerns raised in the house of lords during a discussion on the technical problems experienced by 02 last thursday, when data services were temporarily lost. 02 has promised to compensate customers. i ought to declare a small interest as a customer of 02 and therefore in line for a reimbursement of two days of my monthly subscription. my lords, there is a regular dialogue on interest of concern to both industry and government. dcms works closely with the telecoms sector on resilience issues, via the electronic communications resilience and response group, which leads on resilience activity and emergency response. the industry has a good track record of enhancing resilience, and we will be working closely with 02 on the wider sector to understand the causes of this incident and what lessons can be learned. he will be aware that 02 is not the only recent example of lack of resilience of systems, but that the work undertaken by the government in prepar