then, university president ruth watkins said this. >> the report does not offer reason to believe thised. >> that made me sick to my stomach and i could not believe that she said that. >> i haven't talked to a single person who agrees with that statement. >> it was hard to reconcile those words with the review's on findings that there were serious problems with campus safety procedures. we wanted to speak with the administration and the campus police. instead, we were offered an interview with barbara snyder, then vice president of student affairs. >> her death was a tragedy that affected all of us and in difficult ways. we know mistakes were made and we own the fact mistakes were made. >> the university was not prepared for this and everybody was sort of slow to get out of their chair and realize how serious this was. maybe did not realize that until she was dead. >> i'm not sure any institution can fully prepare for a sociopath coming on your campus and targeting one of their students. >> i don't think there's anything you could do from preventing a homicidal maniac from killing some