us from new jersey is a robert much, the president of consumer and mass business markets and for rverizon. what was the overall effect of hurricane sandy on verizon in the northeast? >> i want to get right into that. my heart goes out to all the people i have seen and the millions impacted, customers and other people from this storm. it has been great to be out with our employees and see what people are coming through together. this was a pretty impact will storm. it hit us right in the middle of our operating area in new jersey. it had a path that was 1,000 miles wide. impacted us in physical distribution, cables, both from the wind and storm surge, and in our central office facilities where we lost power and are backed up power process really had to kick in and carry over 300 central offices that were impacted at the peak of the storm. >> how many folks lost power? has everyone got it back on? >> based on the width of the footprint, we have upwards to 6 million of our customers who had lost power. folks really felt the impact. we felt that on the central office side as well. at the peak