problems with the product they can call twenty four seven they get help from people in manila like ryan barlow on he wants to be an electrical engineer the night shifts are wearing him down i go to work at night and then i go to school in the morning and many don't know how i have done it but it's you know i need. the outsourcing industry generates over twenty two billion euros and employs over a million people in the last decade alone the industry has grown by up to thirty percent and makes up eight percent of the country's g.d.p. manager my loose of us john is proud of her workers they have this and but they they are able to turn it around from an i recall or they turn it into making failed . mary shelley's santos works in a call center to the filipino extended family works like a security net for the difficult working hours she's living with her children her parents and her aunt. and just got sick last week. they were. the breadwinner in the family. the well. she earns three hundred eighty euros a month at the call center double the minimum wage for mary shell santos who dropped out of scho