sacha mcbain: the first thing is to label it as grief and loss.ore the pandemic, i think we had a narrow idea of what grief meant. and over the last few years, we've been validating different forms of grief in a bigger way. and so i think that labeling is an important first piece and gives us new avenues for coping and emotional processing when we can validate these experiences are just that grief. ali: doctor francois, we heard from a nurse who spoke about how difficult it was to get through that period in in labor and delivery. tell us more about what it was like for medical professionals on the front lines. dr. fritz francois: indeed, it was very difficult. and it's something that you don't -- you can't prepare for. for us at nyu langone, the experience was a little bit different because we went through a crisis back in 2012, superstorm sandy, that then allowed us to do something different, which is to start preparing for what ifs. and believe it or not, back in the fall of 2019, we prepared for such a what if we asked the question, what if the