saying use that towards san francisco side. no other delays other than closure ought ssouth of the hay station. b.a.r.t. transusually handle the crowd. using san mateo bridge as at nate. pittsburg bay point line along 24, east shore freeway, parallel courses to richmond and berkeley curve not a problem. those b.a.r.t. systems are okay, but anytime delayed, that could affect evening commute with changing in the population on the b.a.r.t. leans. minor crash around the berkeley curve. foster city approach off the san mateo bridge, idea for traffic across that bridge, so far standard here for 92. peninsula shows no real delays. bay bridge toll plaza, more cash drivers. no stackup here. that's a good flow of traffic. we'll expect more traffic out of oakland for 580 and 880 soon. >>> new video of a scary situation caught just in time. a woman apparently tried to drive her minivan into the ocean near daytona beach, florida. she got that far. one of her children screaming she's trying to kill us. didn't make it too far into the water be

everything he says to me mom mostly on high and it's better than us sometimes i ask him how much longerthey have to say too sentimental stayed with him in the dark while our children of may and gardening equipment. we aren't home but some calls me and tell me that they are not being found some rice and a piece of bread and tea and soulful and again every day. and eastern ukraine has been ruled by protests against the new leadership in kiev that many racing in all there for the rise of the groups crowds are running in the city didn't know the child in russia and some of them of the referendum possible secession from the tying run in. squid and thousands of people demonstrated on the streets there is tons of books of the present the chemical that he was ousted by the pre and post them in kiev thousands of people got on the sweat and eventually marched on the goodness that is building a blog about demanding a referendum and recall in full for number of weeks now so we saw the referendum on sunday i see crimea join the russian federation this week. it seems that each leave the nest. take in

and she has her care taken place at the places they say using cannabis is better than the prescription but she can't use opium because they can't function she's been using products that are high in ph d allows her to go to work and in addition since she's been using cannabis it's decreased the deterioration of her kidneys we described to open a dispensary so give back to the community. i wanted to he'd the issue about the schools and diversion. of course, no one wants to hear about kids using marijuana and one out of 4 people in the united states have used marijuana. so the numbers don't joyful with each other. there's currently only 4 cities in the bay area that allow cannabis we have to traffic thirty miles to get any services. and we're trying to open a dispensary off of columbus which is incidentally have is a block of various levels of the adult destroy across the street if from two massage parlors it's a little bit inconsistent that it is zoned there. given the limitations that medical cannabis dispersons on landlords that are willing to work with them and adding more red tape is

we sent to us christians must say yes. i want to see who used to him the number of experienced and we teach christians to back. i want. students who actually asked us to do to heal. not so distance. some students to water when the teacher because you're afraid of seeming ignorant women received two comparable directing the questions to iran by. now some students how to be inspired to create their own robots. even his own program. though it were some unique case shows up you know it. walt's donate and then steamed to go into to it once chris are both students to speak at the wilds sometimes the treaties aubree was made to be the scene of the browns typically patients international was that these two top team talk. so we sent as using unites two shows like these. we get out what improvements i'd be. it still finds it hard to process some information accurately such as who is speaking and where they are. we hope the data we collected through this experiment will help a soulful all of those problems is a lot of things. nice try

long-time mayor carrie donnelly says severance used to come to political events dressed in black and focused on that one issue. >> whether you asked a question about a local community question or a local neighborhood question, he would launch into a diatribe about mental health services to juveniles and the prescription of psychotropic drugs. >> at one point he said alexandria city manager assigned an undercover city police officer just to keep an eye on severance at campaign events. >> news of evidence in the alexandria murders. it's stirring a lot of reaction, especially from the people who knew the three victims. so how do they feel about a possible break in this case? news4's darcy spencer continues our live team coverage with what some of their loved ones are saying tonight. darcy? >> reporter: we're outside the home of ruthanne lodato. she was the woman who was shot and killed after answering a knock at her door. her family members are not home tonight, and at this point are not commenting. wants to know what happened. >> right now i am just grieving ron's death. >> reporter: t

you can write us at -- or walk in and say hello. and of course you can find more information moresfrecpark.org. -- (clapping.) first of all, let's give horn to god alleyway mighty for bringing us here today today is a historic occasion. this sermon is dedicated to the memory of doctor george davis the man that actually brought us together here today his vision to take our issues to the bayview he's no longer with us but we know your presence here today says a lot about his legacy and passion. i'm honored to be standing here knowing that speaker pelosi is here with us the number one advocate for children and women and seniors in the entire country of the united states is here (clapping) in spite of her tight scheduling schedule her passion is here so we're 4u7b8 and i'm honored to have a hitters activity and great mayor mayor ed lee is here with us today (clapping) on the stage we have mr. salazar that actually, the developer that helped us to put all those things together to make that happen washington and senator leno who is here fo

there and said what we're doing we committed ourselves 5 years ago i had women calling me saying your momma used to cut my hair all i can say my grandmother said we've come a a long way so we have to give him a hand our contempt and we have to pay respects to salazar who fought the obstacles and others we've done 5 hope projects and the person i'm going to introduce ms. contacting davis there's nobody, nobody i mean nobody (clapping) nobody i'm just going to say kathy come on up here (clapping.) thank you. let me just tell you i'm not willie brown. i was counting on him for all the jokes and fun, i have to do this now his back went out so pray for someone whose not feeling well pray inform willie brown and thank him if i had to think of one politician i have a four package his, see exactly what this it took the one person whose the chair of our fund committee is former mayor willie brown i promised him the video he'll get to see it so give him a hand (clapping) george has always told me don't go to willie brown for the small stuff. so i really want to thank even for being here. this is a spell y

sick animal, but there is a lot used, and many of them overlap with anti-biotics used in human health. >> so when they sayhey will not use them to spur growth, does that mean they can't use them to treat diseases? >> no, they can use it to treat diseases, there is talk about how much it is used for growth, the industry says it's maybe 15%. there's some statistics in pigs that indicate maybe 20%. some critics in the past say it's much more than that. they're now saying the drugs cannot be used routinely in field to promote growth, but they can be used to prevent disease. and that's a judgment call. when is it needed, when is it not, and that's where there will be a lot of attention. >> in a way, it won't affect the meet very much at all. it's useful to remember that we're not really talking about risks of residues on the meat. we're talking about creating bacteria on the animal that's will be resistant to the anti-biotics. how much will this affect activities on the farm? will it really reduce the risk of antibiotics. and that will talk about disease prevention. how much is necessary, and how much will it

saying less. he's going to tell us more about saying less. good morning. >> good morning. >> we're inundated.han ever? >> it is. it's an essential skill today. if you think about people today they're highly inattentive, with all the information you're consuming like e-mails and things like that. attention span has dropped from 12 second s tos to 8 seconds. >> you have no idea how many family members i want to give your book to right now. i want to ask you about compare southerns. you compare corporate and military leaders. >> they both need to be brief. brevity for them in the military setting they do briefings all day long but they're very brief. in a corporate setting they're talking to employees and shake holders and shareholders they need to get to the point. that's sensitivity. everybody needs to be better at that. >> what are some of the most common communication errors. >> >> there's the tendency to overexplain. so the idea is people know sew much they feel hike they have to done on you. the more you say, the less they listen. lack of preparation will inhibit you to be clear and concis

want email from edward snowed in is how can we protect our privacy and the nsa whistleblower says that using encryption is the easiest way for citizens to protect high themselves from government surveillance the reason being he says is that god in christian services. i make it very difficult for any sort of mass surveillance to occur since it up the steep side the intelligence being sought in bulk by agencies such as the nsa now i edward said noting the speaking were mostly from russia to walk hop room of more than three thousand people in austin texas. to underscore his point of the crowd snowing told everyone that the us government still has no idea what documents he provided two journalists because all of his communications with reporters that when greenwald was encrypted. now when asked what changes he would personally to lead the u s surveillance system. still he insisted that americans need a watchdog that watches over congress. he says that night while there are committees currently in place to hold us intelligence officials accountable. he believes there are not doing their job right

says. joel tells us the world is changing, not just in cuba. across the world, things are developing, and there are also some things that are getting worse. says in our country, things are no different. there's a lot of uncertainty. could happenwhat tomorrow. hopefully, he says, exchange rates will improve. joel explains that cuba has two currencies. the cuban peso used every day by the vast majority of cubans, and the convertible peso used often by foreign tourists to buy luxury goods. he says on a good day, he can make 1100 regular pesos but figuring fuel costs and the exchange rate, he is down to 10 paces and convertible profits. that's about 10 u.s. dollars, which means to make a living, joel drives about 14 hours a day, six days a week. still, he is proud of his work and his car. >> it's a rolling museum. in other countries, these cars are seen as hobby, as classics people keep for their own pleasure. here, it's our means of transport, our work, and our income. thanks to these old american cars, we have work. the cars are sturdy. they are t

of the west has been showing pictures here are the situation here in the crimea saying that when the watch some of the us mainstream channels they get a feeling after watching those picks up tents and stuff. here allegedly in the crime yet they did they say they have a feeling that there's some sort of a war taking place. and they agreed or agreed with the point of view in fact a group of activists held this fall this drives. on tuesday one of the crimean cities say they want so the day of the walden media the more attention to how objectives of the reporting is. in fact many are saying that they think the situation here in the crimea is much more calm right now than in the rest of the country and i think is the only remaining intentions was to come up now and then are probably between the so called self defense class events in the outdoors ukrainian troops the remaining ukrainian troops still haven't stuffed with allegiance to two local authorities. i need for there are reports of shots being fired in the air had any shots herself on the area seem to be safe. well the city is completely safe with our in

. >> we were going to say you were working, but if you really bailed on us, it's good to know what really happened. >> it was a "dateline" road trip. >> it is nice to have you back. >> thank you. >>> we want to get right to today's stop story as we focus on the frantic search for possible survivors of the mudslide in washington state. rescuers say they could be trapped after a huge chunk of a hill went roaring over people's homes. crews have reported hearing screams for help throughout the night. miguel almaguer is about 55 miles north of seattle. good morning. >> reporter: good morning. at this hour, the rescue operation is under way, a desperate search for survivors. this mudslide was triggered when the mountain side couldn't take anymore water. first responders did hear voices overnight. they know victims are trapped. they are risking their lives to try and save theirs. it came without warning, a wave of crashing mud, trees and rocks 20 feet high. the fast-moving deadly debris field the size of three football fields. at least three were killed. overnight first responders could hear cri

says. she used to be at work and work in a league it was a few cents now she says to really see the results of your labor. it tells us she gets paid twice a month. the last time she gets six hundred sixty five cuban peso. even though we're going to be canceled few times because of rain. you could make that much before times. cuban cigars are a mix sugar the island's most important export. employees who you say they'd like working for fransisco with sepia tone. many come back again and begins for decades to help out at harvest time the oldest them and is in his mid seventies. reduces his workers are happy. oh well mostly it's the devil's work i see many as one who gets up in the morning and wants to go to work. and when his work is over and wants to go home. google will everything else depends on personal happiness and a stable family life. and upon the earth. what about you we ask those who overcome a happy man he says do for the consumer. it was a state is successful and foreign tourists come here to quote the bible to see which of his world famous cigars come from many of them cigar afici

>> what am i supposed to be looking at here in. >> did he set this up with the guy recording and say usewe're going to act like i caught you in the act? >> this one's so lame that it doesn't matter. >> just on that, i hope it's real. >> yeah. i'm going to say real, too, for that exact, same reason. >> i like the path you're making here. i'm going with you, i will say fake. >> i'm going to say real. >> gayle? >> i think it's fake. makes no sense. >> two fakes, three reals. >> i think you're right, i think it's real. too weird to set up. >> i think he fell into your eyes today. >> hello, mac. >> move on. clip three. >> oh, i see what's happening here. >> is that jason? >> like a chat roulette type of thing. >> we can't hear him. he's typing. his mike disabled. he says hi from jason in ukraine. >> is that really jason or somebody that looks like him, trolling on chat roulette? >> i think those the real jason but i don't think that they're talking to him. i think they could have easily edited this. >> fake. >> i'm going to say real because i want to think that a celebrity would get on chat r

the site for later and depending on that use the recreational agency says i moos must do this or you only have to do this may be only cap it or pick it up and brick it to another state it requires different levels of analysis because if you're going to have a warehouse just put concrete down and you don't have to clean up but you're going to have people there and it will require a higher standard of clear up and residential uses has the highest standard and that's the request being made now that does not make sense. >> the chair if we do a lessor review they'll august they can stay on the site but the higher standards eliminates their presence. >> that's one of the issues. >> however, if it remains a gun club there should be certain standards to that that he you're going to tell me we can't discuss this (laughter). >> she knows. >> welcome back serena. >> i can tell by here look. okay. >> could i have this overhead, please we can zero in its stipulation document. yeah, that's good. commissioners, yesterday, i was before the san francisco ethnics commission on an issue

use it for. >> reporter: they're learning more about the importance of hash tags and twitter handles. kevin says these first responders in santa clara county need to habitually use social media at work. >> it is fast emerging as the primary platform that people communicate in a disaster. >> reporter: they're doing it at the mudslide in washington state and the santa clara county sheriff's office used social media over the weekend to get the word out about a manhunt in the remote part of the county. >> the information they need, hey, shelter in place. we're looking for an outstanding suspect. that's important because in a rural area like that it's hard to go door to door. >> reporter: the sergeant says using social media is not in his duty manual, but the department started utilizing the online tool about a year ago, to get the word out fast about important events. >> everybody has a smartphone, everybody has some social media account that we can number one push information out during critical incidents, during disasters. >> reporter: the trainer says these first responders should also use social

thank you for saiing us, rescuing us. we thank you for these that are going to be baptized. amen. >> the crew wades into the chilly waves to begin baptizing. >> this is the moment they're saved. >> for "nightline" in south padre island, texas. >> fascinating story. thank you. coming up next, the supermodel sharing the super foods they say keep them in top form. [ male announcer ] if you can clear a table without lifting a finger, you may be muddling through allergies. try zyrtec® for powerful allergy relief. and zyrtec® is different than claritin® because it starts working faster on the first day you take it. ♪ zyrtec®. muddle no more™. [ female announcer ] this week, save up to $9 on zyrtec® products. see sunday's newspaper. eating healthier,tion by on zyrtec® products. drinking plenty of water, but still not getting relief? try dulcolax laxative tablets. dulcolax is comfort-coated for gentle, over-night relief. dulcolax. predictable over-night relief you can count on. but there are some places even mr. clean doesn't want to lug a whole bunch of cleaning supplies. that's wh

actually squealed like a has been fighting his last days talks with the us secretary of state in london. to say i wasn't walking around the gardens of the us ambassador's residence that has predictably been no major breakthroughs here in london the us the uk and russia. he looks at currumbin days and hezbollah said a map of john kerry i'd it's like he wasn't budging one bits from the usa east kazakhstan who said that sanctions will work among the up line in process continues to support the referendum and find me at last that russian foreign minister cui to racing that moscow will respect the will of the crimean people to determine that he said in a referendum on sunday and said that russia has no parents rebates just in ukraine the new ticket to the russian federation does not and cannot have any plans to invade east and southern ukraine. we strongly believe that the rights of russians just like the rights of hungarian poet of karen's or post the rights of ukrainians it must be shown to protect us at the top off was asked about the recent referendum is that taking place around the glazing he sa

says. using the picture. in this week's episode. mittens that doesn't mean what the problem on its radar data. i mean that in the low cliffs india the thought that it did what up on president ahmed goes on to some confidence and a tall claims of hall of gaunt forces are they to quit behind its own security. one so doggone ends. but indiana tea. the securities and audiobooks free and is in bad shape. recent influence it has entered cobblers five star but then i think of a band called gone well. his report. i know. for the lead on gun smugglers tiny crystals into a problem with to fill that saw hundreds of those end of town officials and i'm done. fears of widespread bloodshed ahead of next month's presidential election. that night to type in the months notice and remember them. which came just a week off to a swedish gymnast was gunned down in central problem is that defoe the reduced international road game on the team needed five minutes to pick a successor on sunday. he's wanted to know something so goodness. friday morning i deci

the us has pledged one billion dollars in loan guarantees to kiev moscow says the us would break its own laws if they go through with this on to the foreign assistance act it's illegal to fund the government of any country whose duly elected head of government is did post my cool. but the us doesn't consider it a cool to talk more about this meeting that just wrapped up on joined by air to a secure political analysts that stopping pluralism dot com barrichello before you speak i want you to listen to the summit and so on. how ordinary all four of them. we want to play. mr was part of that process. the tremendous burden of guilt. throughout so let's all watch. not while asio as it was a really non violent as an obama has said that era it in your opinion how do you see that anyone about in the wider story and also cocktails and shooting at the police. whoa this is all part of the united states is attempt to whitewash what happened in the forces that brought gets in you in the other coup leaders into power moreover it is an attempt to legitimize what the united states is doing us policy

course, i would rather stay .ome, she says i am pregnant and i cannot work. he has to manage for us all. before their five-year-old son is even out of bed, she says goodbye. his taxi isor work. a 1955 chevrolet classic. equivalent of 11,000 euros. he borrowed the money from his father-in-law. it is going to be a good day, there are not many taxis out. he has already picked up his first passengers headed toward town. this enterprise is only because cuba thatc reforms in have made small private businesses sprout up. what will cuba be like in five years? >> no idea, he says. >> in a decade? says.olutely no idea, he he says the world is changing and not just in cuba. there are some things that are getting worse. he says in our country, things are no different. there is a lot of uncertainty. what could happen tomorrow. hopefully, our exchange rates will improve. he explains that cuba has two currencies. used bye the cuban peso the majority of cubans and a convertible peso used by terrorists to buy luxury goods. he can make a hundred regular pesos. convertibleo 10 pesos and profit. day,iv

his lawyers say the us got the wrong man there is another individual who is currently held in florence from them obey but the united states with a name that is very similar if not in parts identical to my clients in addition to the defense has discovered that this other individual in guantanamo bay was present in afghanistan and in tora bora in that time period alleged in the indictment obligations created mold keelty the painfully is awfully keen to bolster the case with testimony from comics take mohamad. the professed months to mind all this attend the eleven attacks. thomas has lost around five weeks if convicted of a gay faces life in prison. a chill of the trial of the oscar this story as was briefly interrupted today after an image of the witness was broadcast on television parts of the trial are being broadcast in south africa but said the court does allow witnesses to decide if they don't want to be filmed the witness in question is in a blur of any athlete that the athlete who pushes on trial for murdering his girlfriend. on monday that witness testified that she heard the gr

then, a policeman stops us, saying we have no permission to ilm. >> you can't come like that. alking all at once >> he decontains us and takes us to the police station. this incident highlights how -- highlights how tense the situation is. we suspect a senior officer instructed them to let us go. muhammad finally has a chance to give us some background about how the extremists were able to recruit young members. >> you got everybody in nigeria, students are graduating in thousands of numbers. and after they graduated, there's no place, no employment for them. hey have no place to go. maybe they can carry them along and engage whatever it is that comes their way. >> many recruits are thought to be found at islamic schools where boys study the koran. the students beg on the streets when they're not learning texts. there are ten's of thousands of students alone. most are the children of poor farmers, sent to town to receive religious education. observers say these uprooted and vulnerable boys are an easy target for boko haram recruiters. this boy is one of them. he goes from house

that pressure was likely to intensify ahead of us president barack obama said that this too slowly and tokyo next month. while some experts say the upcoming dialogue could be used to break the impasse between seoul and tokyo. others say it would be far fetched expect an immediate sign of elation. the kitchen and somewhat green ones from japan is in the knowledge of the legality of the past colonial rule in opposing the government of the cabinet and write a composition as well as restoring the reputation of the victims is also doubtful whether tokyo will not just be the black community about its past atrocities. the attic and it still intends to review the nineteen ninety three apology for coercing women into sexual slavery like to make claims to be a stop to live and in school tax the next month. in any case the main agenda at next week's release of an athlete to be ways to curb north korea's nuclear program. and speaking of resolution to the crisis in ukraine. well i should also mention the president is also scheduled for a summit talks with the chinese president is in pain with the two leaders will talk about strengthening

i'm still takes us he said. well i say center she's not take up rates that's become an industry conception is a common sense view of the old new again seventeen out of the things he's got the dots you can upgrade to the house and confidence should be teaching acknowledge the problem. it has delivered some popes east peace. she would find this a coach coach will. i didn't the united states. yes the electorate. at its outset the good sense to quit the band sought the tv and you are still not been updated. today's restrictions that any theory and it still goes on. we don't know. mimi and he's a nice move wednesday. he'll then some his policies towards russia still remains with honey you've seen it happen the facility needs when they are independent has extended its lead just over a minute teacher but not the crisco and pensions parents kids and the new sem. and now. the key to decrease its coastline the winston states has crossed the line new era sports bowl and the courts it they need help me welcome to a new one that will g

his cheek a task best tasting based travel agency and tie and thailand along with another man will say using a stone impossible they are among two hundred and thirty nine people on board the flights. any tcp ip been made on screens. four days late in the sector saying is being expanded to one hundred nautical miles around the plane's last name vacation and rescue teams they even and the witches of nature's ways to taste. in case the plane and back previous reports of a life raft in a suspected oil slick it turned out to be false leads. meanwhile chinese relatives of missing passengers flying to the nation's leading anxiously for news is it's a little sun information in the nation of thirty say that considering the air inside the nation's for the plane's disappearance until some wreckage was found. it was three years ago today that a magnitude nine earthquake hit northeastern japan an earthquake that triggered the tsunami that had been due to accident and his team of three is on tens of thousands of people have still not been able to return home. those outside the tent as i continue to live i

uses together. had to be a winner is. it was the standouts. the idea that the federation to say thank you for the us and care we give you something small something that was significant enough to say keep doing what you're doing because it's tempting to start thinking about was the race. today we were spectacular. the people of ireland. and some of the country i would like to see today that the irish heart as for the rich and actually give awards to people to help there as often as captain. as i have the opportunity. i also have to think that i ask her all over america all over perth for the wicked to respond to begin with the command to this country to put the past year we had from north america said two thousand and two top ten years. it was the chairman paul broughton we had about a cat ever jordy columns for illegal tv the irish hotels federation conference and trump card to me. nice line instead she stayed much twenty fifth and casting call and she and took ebook reader so that the major industrialized nations that seek and estimation cabinet in the cage to discuss how to pu

the national automobile dealers association says used-car prices are about to see their first decline in five years. the annual depreciation rate will also jumped from 11% in 2009 to 16% this year. now if you decide to sell your car experts say you get the best bang for your buck by selling it yourself and not trading in. >> only have 10 games left to close a six. app. scoreless in the first. >> he beats crawford with a wrist shot. the black caucus out shot. still get shut out. wichita state and kentucky. he scored a game-high 31. the wildcats pull within 1. he gives kentucky a two-point lead. wichita state gets another chance at the buzzer. they suffer their first loss of the year. all other top seeds advanced. >> clemson lead by two points with two minutes left. he hit a three-pointer to give illinois the first lead of the game. they're back down one point. a long three-pointer. it is an air ball. illinois it loses.loses. >> tom skilling has your full forecast.ri yrie that is certainly the case on the south side. >>jenna haze shares this shot. >>a beautiful spring day sunday,. >>wha

he says it was wrong to make use of his handicap. but he says he wanted to encourage people who were having tough times, and that his intentions were genuine. >>> japan's ambassador to the united nations has rejected south korea's criticism of tokyo's move to re-examine the background for the 1993 statement that apologized to the so-called comfort women. >> the position of the government of japan has not changed at all. the government of japan has never spoke of reviewing the statement. >> okada made the remark at a u.n. human rights council meeting on thursday. he was responding to remarks made by the south korean foreign minister yun byung-se before the group on the previous day. yun criticized japan's political leaders. he said they are attempting to re-examine the background of the statement that was based on the testimony of some former korean comfort women. the statement the two representatives were referring to was issued in 1993 by japan's then-chief cabinet secretary yohei kono. kono said that many comfort women were recruite

what is the cost of having a society that says this is something that is ok with us? host: listening a little bit to what the governor had to say to you when you sat down with him for the special. you could become as the stoner state. >> we have had three new fortune 500 companies in the past three years. we are very proud of that. some employers will think twice. acutely awarer is that being the first on the path means his state has no blueprint to follow. of us realize it will be a great social experiment. >> i spent 16 years in the restaurant business and it is a great social experiment. host: how are they going about it? the business is highly regulated. there are a lot of bureaucratic hoops you have to go through in order to go into the marijuana business. if you think i am going to put the business over here and sell from seed toide, sale. very highly regulated business. doing their best to get control of what is this kind of exploding geyser, so to speak. as he says, everything they do is thinking, trying to think out-of-the-box and get control of this and make

us. russia says he does the threat. what is my duty. so us and boy did he like me. said that she needs it more but what i say it to mean age. i mean. i would feel so at the mall to buy the bus. he did what democracy means the people that specific country at that specific date back more than ninety seeks to set up. he has said he wanted to destruction. what's important is that i should try this what's all the kids are at hand. it was. yes that's that's a wonderful store since. you won woohoo the news. russian president dimitri team and the state gives the crimean parliament that the costs and tino are expected to sign an agreement on crime its entry into the russian federation on tuesday. putin has already signed a decree recognizing ukraine's crimean peninsula suffered an independent study the menu file as sunday's referendum in crimea in which officials said ninety seven percent but to support it joining russia the eu and

you say it used to be the age of the seller.reated companies basically in order to create a customer. >> for 10,000 years the seller had control of the relationship between the customer. that's changed. >> okay. so what made it change and how do we prepare for that change? >> 1993 you and i could go on the internet for the first time. everything changed from that moment on. it's been 20 years, right? but so many businesses -- you would think 20 years, everybody should know about this by now, companies should be ready to go. they should be prepared to meet customer expectations. big companies, little companies, are still holding on to those old dominant paradigm ways of doing business from the age of the seller. >> so give me an example of something we would have done in the age of the seller we can no longer do today in the age of the customer? >> you can no longer presume that if a customer comes in and does business with you that they're just going to come back because they now know you. you know about the clutter, all the stu

approved to take it off the system because a lot of tourist use it and if we take that of on and say use these alternatives then they won't be so confused. looking at technology as well to do that. so we're estimating right now and ed is very encouraging to try to narrow this down as much as we can and get it to a closer enough, but our current estimate is for these treatments are $2.2 million to do the color treatment and signage and implement some of the customer theft improvements through the customer transit grant so we can do those quickly and it includes staffing for ppo and we may need additional ppo for six months to see how the public addresses this and we need to come back and look at what's the long term staffing solution, is it more physical ppo or is it more police -- what is the actual appropriate thing, maybe technology can help and maybe after a year or six months, compliance will come up. but we're going to evaluate that and see what else can we do. our goal is to start it in a segment and grow it as it makes sense. that's the end of this presentation. so i will defer ba