not going to get a call because he didn't tip the daefrp that is a problem and it is commissioner sako the industry i'm pleased to hear about the fly wheel when i came on this board four years ago i think the taxi industry has been slow to catch up this is part of the pain we're having to suffer here as a result of us getting slow to get ahead of the industry or catch up or keep up with the industry grateful to yellow cab i agree with director heinecke i'd like to be able to market fly wheel or an app to help get you guys nor customers i got a 20-year-old in my care she hates to talk on the phone and certainly hates city of chicago her hand out and making herself observe to anyone that's it is way that the world is now finally, i want to speak to what director borden said about the customer service i hope those changes and stopping to tip the daefrp and the embarrass guy to make sure they're more pollutant so the customer service can be more friendly i haven't had an issue with the cabs i don't know what that is like but when i have the pleasure of take a look a cab it's a luxury for a