samantha higgins, golden gate restaurant association. i want to thank the team and the controller's office and supervisor tang for the leadership and everyone else that worked on it. i want to address the difficultly in the permitting process for restaurants as it's one of the most complicated processes to map out and understand and especially for small business owners as so many restaurants are. i wanted to mention the number of calls and questions we get on a daily basis from restaurants or people trying to open restaurants and particularly owners from other jurisdictions that are confused about the san francisco process and emphasize how important it is and streamlining the process would be for an industry as a whole. just looking through the report i want to suggest beginning with some of the easier things to tackle especially switching more applications to be done online and combining locations and i know we're working towards. linking critical permits to other permits would make a difference and referring applicants to the planning

samantha higgins, golden gate restaurant association. i want to thank the team and the controller's office and supervisor tang for the leadership and everyone else that worked on it. i want to address the difficultly in the permitting process for restaurants as it's one of the most complicated processes to map out and understand and especially for small business owners as so many restaurants are. i wanted to mention the number of calls and questions we get on a daily basis from restaurants or people trying to open restaurants and particularly owners from other jurisdictions that are confused about the san francisco process and emphasize how important it is and streamlining the process would be for an industry as a whole. just looking through the report i want to suggest beginning with some of the easier things to tackle especially switching more applications to be done online and combining locations and i know we're working towards. linking critical permits to other permits would make a difference and referring applicants to the planning

samantha higgins, golden gate restaurant association. i want to thank the team and the controller's office and supervisor tang for the leadership and everyone else that worked on it. i want to address the difficultly in the permitting process for restaurants as it's one of the most complicated processes to map out and understand and especially for small business owners as so many restaurants are. i wanted to mention the number of calls and questions we get on a daily basis from restaurants or people trying to open restaurants and particularly owners from other jurisdictions that are confused about the san francisco process and emphasize how important it is and streamlining the process would be for an industry as a whole. just looking through the report i want to suggest beginning with some of the easier things to tackle especially switching more applications to be done online and combining locations and i know we're working towards. linking critical permits to other permits would make a difference and referring applicants to the planning

samantha higgins, golden gate restaurant association. i want to thank the team and the controller's office and supervisor tang for the leadership and everyone else that worked on it. i want to address the difficultly in the permitting process for restaurants as it's one of the most complicated processes to map out and understand and especially for small business owners as so many restaurants are. i wanted to mention the number of calls and questions we get on a daily basis from restaurants or people trying to open restaurants and particularly owners from other jurisdictions that are confused about the san francisco process and emphasize how important it is and streamlining the process would be for an industry as a whole. just looking through the report i want to suggest beginning with some of the easier things to tackle especially switching more applications to be done online and combining locations and i know we're working towards. linking critical permits to other permits would make a difference and referring applicants to the planning