we also want to thank the san francisco good health council, the san francisco apartment association and also the sro owners and operators association for meeting with our office as well and giving us feedback. thank you. >> supervisor wiener >> thank you, mr. president. i support this legislation. i want to thank supervisor kim for her work on this and for all the advocates. this is one of those issues that hasn't i think received enough attention in san francisco, and we need to start really aggressively dealing with it. so, i thank supervisor kim for doing this work. i do have one question i want to raise, and i think it's appropriate for the responsibility on remediation on the landlord, but i think it's also important to make sure that we're educatesing tenants about how to avoid bed bug infestation because even if you have the most responsible and best landlord in the world, obviously it's best for people not to have to go through the extermination process. so, supervisor kim could comment on those efforts. >> supervisor kim. >> and, so, this is something that i think many of o