charlie goss, san francisco apartment association, and we share the city's goal of zero waste, but we have legislation that only deals with the account holder, and the difficulty is our members hold the account with recology but they're not the refuse generators, and we can educate, we can provide outreach, we can get all the information out to building residents, but we can't actually compel behavior change to compost and recycle more. what we're asking for is some sort of pass through that allows for building owners to hire someone -- what we believe is that you will never incentivize or compel the kind of behavioral change that you're looking for unless the people that are throwing away the waste have skin in the game. people are incentivized to conserve when there's a financial reason to conserve. we appreciate the efforts to slow down this ordinance. supervisor safai, you've been gracious to meet with a number of different industries that have different needs, and we appreciate that, so any effort to slow down, we support. we really believe that you incentivize change through car