. >> here in nogales, the san juan bosco center is a short-term refuge for recent deportees who arrive by the dozens every day. their stories of trying to reunite with family, or find work are vivid reminders of why so many risk their lives at the border. >> here at san bosco, hannah hafter helps deportees like santo salinas who have been separated from loved ones or who have health issues. she sees the rise in cross-border shootings as a symptom of larger issues within the border patrol. >> the kinds of situations that we see in border patrol are beyond what people could invent. it's everything from literally being like punched and kicked, to being forced to hold uncomfortable positions for no reason for hours at a time, to being pushed into a cactus or pushed down a hill. >> and she says the problem goes all the way to the top. >> we submit complaint after complaint after complaint to the department of homeland security, and we get form letters saying that they've been received, and there's really no outcome to exposing the abuses within the system. >> we're heading to the customs an