. >> sandra johnson and i've been working for mobility plus for about 4 and a half years. i love it. this is my job and i love it. it's very rewarding for me. one of my proudest moments is one of my clients left his cane on the bus and i've been picking him up now for about three years so i know that that cane was important to him. and i had dropped him off and i noticed the cane later on that day so i kept it with me and when i went back down to la play, when i worked my way back down there on a break to give it to him, he kissed my hand, 'cuz he can't talk. so he grabbed my hand and he kissed my hand. it just made me know that that was an important thing for him. so that was my proudest moment. [music] >> one couple who were riding with us, morning and afternoon, mr. and mrs. lee. mr. lee was the dialysis patient and he's probably in his 80's and every time we would drive up to buchanan street, the hospital, mr. lee would say, "good job, fine driver, number one driver" and he would go like this [thumbs up gesture]. and then as brian would be helping him off the van, mr.

sandra: ron johnson the ceo of jc penney's says he's still committed to the turnaro

sandra. what's with jcpenney. down again? >> apparently the turnaround plan is not working for ron johnson at jcpenney. this is one of the biggest losers. top loser in the s&p 500 down more than 7% stu, in today's session. same-store sales at the department store chain in the third quarter, down 26%. that was a much bigger drop than analysts had been expecting. revenues for the quarter also falling short. by the way, ron johnson, in that earnings release saying, quote he is 100% committed to his turnaround plan for the retailer. it is over 100 years old, stuart. nobody seems to be able to turn this thing around. the stock taking another hit today. stuart: below 20 bucks a share. i understand, don't know whether you can punch it up but mcdonald's down again. there you go. 84 bucks a share on mcdonald's. they reported yesterday a decline in sales at same store american outlets of 2.2%. sandra, i took that as kind of an economic indicator, an overall economy status indicator. it didn't look good. down again today. >> hey, usually mcdonald's is recession-proof. doesn't even seem to be the case today. a lot

sandra, jcpenney can't get the new pricing plan to work for them. god knows they tried. >> they will continue to try according to ceo ron johnson today.he company really reporting dismal quarterly earnings. they missed on their profits. they reported a bigger than expected loss. their revenues were really bad. their sales were down 26% for the quarter. remember the whole idea, in turnaround plan was to scrap the sales and have these new, all-time, all the time low prices. not exactly luring the customers through the doors. the stock is down 5%. and by the way, jc pin any shares down 4% so far this year. ashley and tracy -- 42%. jcpenney is not only one coming out with bad earnings from retailers. kohl's expects the holiday shopping season, they expect it to be very promotional. meaning they will have to them sold to the customer. that would not be good news for jcpenney will not mark anything on sale. it is all low prices from here. we'll see how they do. back to you. ashley: consumer confidence is showing signs of hope. maybe they will open pocketbooks a little more this season. sandra, thanks so much. we'll be back with you in 15 mi