>> i'm five, update from assistant deputy chief, sandra tong, on an overview of the e.m.s. division. >> thank you very much, madam secretary and chief tong, welcome. as in the tradition, since chief nickelson has been part of the administration as chief of the department, periodically we're able to have the various deputy chiefs present as well. and in the flavor of that for this commission, and with the subject matter that is very important, we thought it would be appropriate for you, assistant deputy chief tong, to come and make a presentation in terms of the data from your perspective. i also wanted to note that dr. clemen yea is in the audience as well. >> good morning vice president and commissioners, chief nickelson, maureen, thank you for inviting me. let me try to get my power point going here. so just to give you a little bit of a background about myself, really quickly, i worked at d.p.h. as a medic for about 10 years, and then we merged with the fire department. at that time, i started working in the dispatch center as a rescue captain, and that was a great oppor