i want to look at what the author, sandy stephen, says.tes contract and read subsequent correspondence, i have summarised the salient points, following the assertion by bates against horizon system directly attempts made by several people to ascertain if there were systems problems. a clear signal was given to bates that all future losses would be recovered. significantly further training and support was given to beets at that time. was that true? it is true if that is what it says. it is true if that is what it says. i meant — it is true if that is what it says. i meant in _ it is true if that is what it says. i meant in reality. no, i am afraid it was— i meant in reality. no, i am afraid it was not — it was not. later it transpired that bates admitted that he continued to roll over losses. did you have to admit to this or where you are in fact telling line managers... i to this or where you are in fact telling line managers. . .- telling line managers... i had already informed _ telling line managers... i had already informed them. - tel