specifically a kernrnpb county problem, but if they cover more land than new york city, los angeles and sanit francisco combined you get the sense. it was wage theft which was aatg real issue. i would leave those interviews and think if that person was telling their own story about what mattered about their life coming from mexico to the u.s. we have a lot of other things but that in fact they would have told a different story and so i would come back and blow up that small segment of their life. i did that over and over again and i think i came to the conclusion that cumulatively, almost all the articles that itm read presented them sort of at this big miserable downtrodden unhappy hyper exploitative people and they certainly face all sorts of challenges that i never did that many people heret not have faced.i left t but when i left those interviews that wasn't the sense i got from them and so i think one of the things i like most for me to step back from the page not knowing much about them i would ask an open-ended question into these were three or four hour-long interviews and that's a lot for thes

city has put porta-potties and sanitation stations at some encampments but many of those are unfortunately not main not maintained. >>> tonight we'll hear how san franciscos trying to resolve one issue of homelessness of using technology. ktvu's cristina rendon here now with more on the implementation of a database system called one system. >> reporter: that's right, frank. the city's department of homelessness and supportive housing says this is a way to consolidate various databases into one system. the department's director told me that other cities using this type of coordinated entry program have seen a significant decrease in their homeless populations. >> searching is easy. >> reporter: this is a look at the online navigation and entry system known as one system. it was launched in may. >> i was very excited, very teary-eyed actually. >> reporter: he said the department was using 15 different databases and the information about clients was not being shared. one system is a single database being used by more than 50 homeless outreach programs and organizations in the city. >>> think about it as air traffic control. they will come to us and we'll ma

dried foods, diapers, hand sanitizers, mosquito repellent, anything you can give and more information about this event on our website on abc7 news.com. live in san francisco. >> if you want to learn more about helping people affected by hurricane maria, download our abc7 news app. >>> neighbors at the eland at river oaks apartment say they're worried about the violence. >> it is not something you expect to hear. >> just a shot. that's all i heard. >> she lives next door to where the shooting took place. she did not want her face on camera. two men forced their way in and shot a man. >> it was very scary. >> the victim was taken to the hospital where he died. police did not make any arrests or have a suspect description. >> it is very shocking. kind of all off guard. >> several neighbors came to us complain with what they say is a lack of security at this apartment complex. that houses mainly workers for nearby tech companies. >> i don't like to see people get hurt. i know the community, the people here, i've been here four years. they're very strong. they're hard working people. going to work every day, like myself. >> residents say there have been too ma