sarah daloff is in roanoke for us. what a difficult day to put their show together as they did yesterday morning. >> reporter: started out as a normal day yesterday and became anything but. a huge outpouring from the community and a lot of unanswered questions. what prompted the gunman to do this. he faxed a 23-page document to abc news in which he describes himself as a human powder keg ready to go boom. colleagues describe allison parker and adam ward as special people, the kind up before sunrise to put in long hours reporting the news. their off-camera lives were just as busy. parker recently moved in with her boyfriend. ward was engaged to be married. >> if i walked into the building and the first person i saw was adam or alison, i got a smile on my face. they were always that way. >> reporter: they were there to report for wdbj when vester lee flanagan, a former colleague opened fire and killed them. he f