sarah hawkins, chief of staff for the department of police accountability. thank you for the opportunity for d.p.a. to share the work that we've been doing. i have with me sarah our operations manager currently. and we will be talking about what happens when a complaint comes to our office. so a complaint can be generated online, by phone or in person. we always have an intake investigator, who takes those complaints in, interviews the campaignant and then from there the case can take one of two tracks. certain cases are identified at an early stage as potentially viable for mediation. so a case can be screened for mediation or it will go to the investigative track. a third option that i should acknowledge, it could be a referral. so a lot of people will complain about criminal conduct or conduct that involves, for example, sheriff's deputy or a muni inspector. and those cases get referred out. assuming that a case goes into the investigative pipeline, it is assigned to an investigator. that investigator works as part of a team. one of the things that directo

one of the things i think might be helpful, and my chief, sarah hawkins is meeting with the chief's chief,. >> chief of staff. >> chief of staff. allon monday. one of the things we can do to address this exact concern so we don't have in inconsistency in the future is put a thumb or fast track on that serious incident review process that could probably benefit from a focus right now, especially when it's something that covers a number of boxes in the d.o.j. work that we are doing. that would be my suggestion, because rather focus on the weeds of these specific cases that have raised the concerns that would have been addressed. i just wanted to say that if that's helpful for the conversation. >> commissioner mazzucco. >> i want to caution everybody. obviously we all are concerned about this report that we are reacting to. we have to keep in mind that there is a presentation that was given that's pretty much more thorough than what we received right now, where we are half in policy and half-knot in policy. so we are the commission that will sit as a judge if charges come our way. we can't r

one of the things i think might be helpful, and my chief, sarah hawkins is meeting with the chief's chief,. >> chief of staff. >> chief of staff. allon monday. one of the things we can do to address this exact concern so we don't have in inconsistency in the future is put a thumb or fast track on that serious incident review process that could probably benefit from a focus right now, especially when it's something that covers a number of boxes in the d.o.j. work that we are doing. that would be my suggestion, because rather focus on the weeds of these specific cases that have raised the concerns that would have been addressed. i just wanted to say that if that's helpful for the conversation. >> commissioner mazzucco. >> i want to caution everybody. obviously we all are concerned about this report that we are reacting to. we have to keep in mind that there is a presentation that was given that's pretty much more thorough than what we received right now, where we are half in policy and half-knot in policy. so we are the commission that will sit as a judge if charges come our way. we can't r

one of the things i think might be helpful, and my chief, sarah hawkins is meeting with the chief's chief,. >> chief of staff. >> chief of staff. allon monday. one of the things we can do to address this exact concern so we don't have in inconsistency in the future is put a thumb or fast track on that serious incident review process that could probably benefit from a focus right now, especially when it's something that covers a number of boxes in the d.o.j. work that we are doing. that would be my suggestion, because rather focus on the weeds of these specific cases that have raised the concerns that would have been addressed. i just wanted to say that if that's helpful for the conversation. >> commissioner mazzucco. >> i want to caution everybody. obviously we all are concerned about this report that we are reacting to. we have to keep in mind that there is a presentation that was given that's pretty much more thorough than what we received right now, where we are half in policy and half-knot in policy. so we are the commission that will sit as a judge if charges come our way. we can't r