. >> sergeant sarah herman takes a personal interest in many of hillsborough county's female inmates and wants to discuss her plan to get back on track. >> i'm ready for a change and ready to be with my babies and my family. >> how old are your children? >> my daughter's 4 and my other one is 3 and my son just turned 14 thursday. >> what is going to keep you other than your kids, from not coming here again? >> i'm willing to change. >> what's your plan? >> to complete my ged and finish school and find me a job to keep myself busy and occupied. that's the key, i realize. >> she didn't start taking drugs until she was 24 and addiction quickly took after her life. >> each day you have to choose and decide, what is sonya going to do today? if it didn't feel right, if you feel it in your gut, leave. run, run, run. and i'm happy you have your mind set on doing the right thing. >> i thank you and appreciate it. >> no problem. >> thanks. >> she had a five-year suspended prison sentence and was in a drug treatment program when she took a methadone pill and failed a drug test. >> i threw it al

but when we traveled to the hillsborough county jail in tampa, florida, we met sergeant sarah herman,med to be cast from the same mold. >> you tearing up my property? one-way trip to charlie, dude, and you're never coming out. quiet. stop talking. you don't tell her what to do. close that new york mouth for a minute. jackson, i don't forget something. don't waste my time. we got time enough to find out how long you been here, okay? don't underestimate miss herman. >> like warden culliver, sergeant herman was known for being both tough, and compassionate. >> have you been drinking any water? come and get a cup and start drinking some water for me, okay? sometimes when you're sick like that and you're not hydrated, it messes with your mind. >> when sergeant herman would walk into a unit, it was almost as if, you know, a sergeant in the army or something was walking into a barracks. people really, they understood that she was coming in, she meant business. >> attitudes in this pod cease from this moment going forward unless you want to be on 72-hour lock, that means no coming or going. c