. >> reporter: more savill civilie dieing in the conflict than soldiers, hundreds killed and thousands. now human rights watch is accruing ukrainian forces for firing rockets on homes. the elderly couple here were watching television when the rocket hit their apartment. i can show you on you lucky they were to survive. you can see the gaping hole in their roof top. both sides are denying using grads rockets on populated areas, they are renowned for being inaccurate. that's because the rockets are unguided and are often fired from multi--barrel launchers covering a wide area. ukraine insists it's not using grad missile systems around donetsk. >> translator: the grads that our military possesses haven't arrived there yet and they are not within range of the areas mentioned in the report. as of now you are units are blocking the exits from don effects but the terrorists have been shooting the grads to try to show news a bad light. >> reporter: earlier al showed grads rockets on the way to donetsk. human rights groups say kiev must take responsibilities. >> instead of denying it it would b