. >> reporter: scott avery describes his father, 88-year-old as a devoted family man and leader in his community. he died alone last month in a northern california nursing home after contracting coronavirus. >> he was the first person in our family to graduate from college. he died six months short of being able to see his grandson graduate from college. six months. >> reporter: he was admitted to the gateway care and rehabilitation center for a short recovery stay after a diabetic episode. he was one of at least 13 people at gateway who died. that will be 69 patients and 33 employees have tested positive. at one point during the outbreak achery said he was told staff members were not being tested and were handling up to 35 patients at a time. >> there's no question that while the virus is an act of god, the crisis in california's nursing home facilities is an act of man. >> reporter: at least 733 long-term care residents and 15 health care workers have died in california. mike dark is a lawyer for the california advocates for nursing home reform. >> the nursing homes that are sufferin

i will speak with scott stephenson, the ceo of risk assessment and data management firm averis.arts and want to check them out, go to gtv . this is bloomberg. ♪ alix: time for bottom line. we look at companies in sectors worth watching. today our focus is on business risk. ,oining me is scott stephenson verisk analytics ceo. specializes in insurance and financial services. i want to highlight something tighten is talking about. they are saying they see a long road to a post covid recovery. they see higher costs because of the covid and they see structural changes in their business. are you hearing that a lot from your customers? scott: yes. the primary thing i'm hearing from our customers, and i think this is partly a function of the fact we are a data analytics company and that is what we support our customers with, is i hear many companies knowing they need to become the better digital version of themselves. as they have gone through this moment and they have been forced into remote operations and they have felt the gears grinding, if they have felt the gears grinding, the