instead, she spoke out to the i-team's scott mcfarland. >> i still want to be reimbursed but i'm not going to be quiet. >> reporter: when janet sinclair decided to move to the east coast from san diego, she sined up for united pet safe program. >> we had never been on a plane together. this was our first. >> reporter: she wanted to make the trip as easy as possible for her greyhound, sedona and cat, alika. it promises personal handling in climate-controlled vehicles f animals will be exposed to temperatures greater than 85 degrees for 45 minutes. >> and that was the beginning of the worst day of my life. >> reporter: during a layover in houston, janet watched from her window seat as the animals came off the plane. >> and i watch aed this man kick her crate six times, kick it, kick it, kick it, untils's under the wing of the plane. >> reporter: photos snapped with her cell phone shows the man als sitting on the the tarmac, where according to national weather service, temperatureser reached 94 degrees that summer day. >> the animals are still sitting on the tarmac. than is about to loa

scott mcfarland, news 4 iteam. >> if you see something the iteam should investigate, call 202-885-4444ews4iteam.com. >>> the torch keeps on traveling. just yesterday the traveling torch was carried 216 miles to the russian city where it was carried to the highest point in the city for a special celebration. it will be on the move, again, in two days as it makes its way to sochi. you can cheer on team usa during the olympic games, which you will only see right here on nbc 4 starting on february 7th. mark your calendars. >>> and with time quickly ticking by, one of america's athletes is now questioning whether or not she will be able to compete. olympic gold medalist and down hill skiing sensation lindae vonn pulled up in the middle of her down hill run in the world cup in france. she appeared to lose her balance and later grimaced as she clutched her left knee, which she had issues with in the past. she plans to take a few weeks off for now and then focus on getting ready for sochi. >> they should be executed without a trial. okay. they're pigs. they don't deserve a trial. >>> strong re

at the live desk, i'm scott mcfarland. >>> after the tragic death of a virginia state senator's son, governor bob mcdonald makes a move to do something about the way the state handles mental health cases. >> reporter: i'm tom sherwood. so you were stuck in the cold, the snow and the rain today. the people who took advantage of the smithsonian weren't. it was open. aisle have the story coming up. >>> some folks in northern virginia actually had something to shovel today. here is an up close look at conditions in springfield this morning as our winter storm >>> philadelphia police are investigating what could be an abduction that was caught on camera that happened late yesterday afternoon. surveillance video shows a man walking up to a woman on the sidewalk, apparently talking to her and then goes to open a car door, but she walks away. the man then chases after her, as you see, and is dragging her back to the car. all the while other people on the sidewalk walk by without even stopping. police are trying to find the man and that woman. >>> a tutor and a private athletic coach has been

scott mcfarland has the surveillance footage of people that were too drunk to ride. >> reporter: watch the left escalator. this is green line after 2:00 a.m. on a recent saturday. the man leans against the rail and falls over. dozens of feet to the ground. he is recovering. a week earlier, late friday night at mcpherson square, orange line, the passenger tumbles down and then off the escalat escalator. this woman at stadium armory moved slower and stumbling at first and then collapsed on to the tracks. good samaritans would pull her to safety. the highest recent fall, orange line after 1:00 a.m. on saturday, watch the man in white on the escalator, watch him lean on the rail and watch how far he falls. metro said all of these people are recovering and alcohol played a factor in each case. >> we want folks to ride responsibly and if they do find themselves in a position where they have had too much to drink, where they're having difficulty walking, standing with judgment, with balance that they might want to consider getting in a cabin stead. >> reporter: metro riders including joseph k

scott mcfarland and the i-4 news team show you how riders responded. ♪ >> foggy bought only metro stationmidday. everything seems normal. trains coming and going. and passengers rushing on and off. some having their phones, buying tickets. beneath the escalator, something out of the ordinary. a knapsack. a small camera tucked inside. with metro's permission we put the bag there. 60 to 70 unattended bags are reported each month. someone calls metro police. agents come to inspect. the caller, unknown. but things slow down after that. we leave the bag in place. restart the clock. new crowds arrive. we wait. and wait for more than a half hour. at one point man on his phone stands directly over our bag. literally touching it with his foot. he doesn't report it. instead boards the next train. hundreds of passengers, several trains, come and go and the bag is either ignored or unnoticed. in the 39th minute of our test, janet of d.c. comes hustling off an escalator, through the gates, to security. >> i saw there was an unattended knapsack. i asked the next person if it was his. he said, no. i cam

our scott mcfarland found montgomery county went overbudget.hey spent more than a million dollars for every inch of snow. what's behind the big price tags? the news 4 i team investigation on "news 4 at 6:00." >>> three people taken to the hospital after a carbon monoxide leak. rescue crews were called to new hampshire avenue around 11:00 this morning. there they found five people suffering from carbon monoxide poisoning. two were checked out at the scene. three others were taken to the hospital. they are all expected to survive. hazmat teams believe a faulty water heater is to blame. >>> two people were killed this morning when their suv was hit by a marc commuter train. this happened in baltimore as the train was heading to d.c.'s union station. police believe the driver of the suv may have gone around a gate at a railroad crossing. police haven't released the names of the victims. no one on the train was injured. >>> a new threat from the wintery weather socking the country, falling ice. sheets of ice posing a massive danger in texas right no

news4 i team scott mcfarland covering the department, tracking understaff stations and lack of singlele paramedics. is it enough? >> it's a beginning. it's a great beginning. obviously someone has decided to put the money where their mouth is, repair these, make repairs. i think the real issue here we're missing though is that many of these new hires, trainees are from the district of columbia, and that's the positive story, thatter they're -- their citizens of the district of columbia. >> i go back to management of ems as well as fire department. if the management is not going to really change its ways of communicating with employees and with the communities, it won't help. you're going to -- you can get all of the finances you want but we still have a problem showing up on time and also where they're going to go. >> well, there you go. good point. the excuse has been we don't have equipment, we don't have the personnel, the funding. now they've got everything. it's show time, folks. >> thank you so much for joining us. that's "reporters notebook". i'm pat lawson muse. news4 today co

the shooting happened on mcfarland and saratoga avenue. nbc bay area's scott budman is live at the scene of the shooting. scott, what can you tell us? >> reporter: well, at this point the scene is wrapping up. investigators say they're about to leave the office park, but not before things were interrupted by gunfire this afternoon. deputies called to the scene on reports that an office worker was possibly suicidal. the first call around noon came in about a man in distress, possibly suicidal inside an office here in saratoga. >> the call came from inside the business. talk about a distress person. obviously whatever they told, i don't know what they told the dispatchers, but that's what the dispatchers type coded it and dispatched our deputies to a suicidal person. >> reporter: two sheriffs deputies tried to talk the person into giving up, but instead, the subject attacked. deputies say the man hit them with what's being described as something like a medieval object. that's when the deputy fired. >> after the deputy was struck by the object, they fired at leas