. >> instead of using a scrubby sponge which can scratch, use an old credit card you're not using anymore you'll see it works really well. and it doesn't scratch the inside. yeah, requires a little elbow grease. but this is going to take some time, though. that's pretty bad. >> that's disgusting. let's close that. okay. and then granite countertops. they are so expensive, you want to keep them looking glor kriou and shiny like this. what can you do if you have caked-on spills? >> caked-on gunk is really tough to get off. you don't want to scrub it because you're going to scratch it. leftover terry cloth towels, put some hot water in a bowl, soak the towel in there. put it right on that gunk and leave it there for a few minutes. let it sit. and then it will easily loosen it up and it can wipe it right away. it's a really good tool. also, you can wrap the terry cloth towel around a screwdriver and use it to get in those yucky, slimy shower, you know, all those little crevices. >> we've got to go. you got us started on our cleaning. thanks so much. >>> coming up, red, set, ambush. two women

scrub, scrubby. scrub, scrub, scrub. woman: with the small children, we will be there and wash our hands with them if they need help, you know. i mean, we'll rub their hands. we'll make it into a game. it's like, let's see who can make the most bubbles, or, um...anything like that. so, i mean, you turn it into a game, and not-- i mean, children love water. i mean, you can't get them away from it naturally, so this time, you just add soap and they just stay a little longer and their hands get cleaned. joanne: building strong relationships with each child's family is especially important during these very early years. daily communication is the foundation for a trusting relationship between us and the family. to build truly solid relationships with the children in our care, it's important to learn from the experiences, knowledge, culture, and child-rearing beliefs of the family. effective communication can be maintained through friendly, day-to-day contact during arrival and departure times, and written notes, telephone ca