sean spicer with the republican national committee and we'll be joined by dnc communications director. good to have you here. >> thanks, michelle. great to be with you. >> i was going to ask mo, am i being too negative i? i think you think i'm probably not. i think you sounded off a pretty good list of what's going on right now. it's the state of play. one thing that's being overlooked, not just the number of people signing up, because what we're finding out day after day is the front end glitches are now exposing some back end glitches meaning as the insurers go in to find out who has signed up for their insurance plan, they are not getting the information they need so you, the consumer, are going to the website, signing up for picking the plan, not that many of them, by the way, according to the numbers that you're putting out there, but then when the insurance companies get that information, it's incomplete. it's wrong, and this is going to lead to even more widespread problems as people are supposed to be rolling into these plans january 1st. >> what are the implications of that i