>> on election day the rather sedata city hall cafe is a beehive of the activity teams work to settle may arise in the field. >> this is the election center and wall the election center essentially a bank we i put together and on election day the poll workers call in on a procedure or parolee issues and the calls or the polling place is locked often enough the polling place are late. >> the poll dispatch team comprised of 60 to 80 employers are ready to be snatched to any polling place with missing or possible sick workers and there are procedural issues how to complete the roster or a machine jammed it said interand it will reject it; right? >> you call them and a representative on the other ends what's the issue take down our issue and get people to help you with the issues they resolve and one of the issue is recognized into the database it routes the issue to the phone bank and list on the jeep in the category. >> the phone bank swings into the action and the steps to deal with the issue until it's resolved. >> it is a transparent process the public looked at the issues we're deal