abc7 news reporter sergia can tanna is in the neighborhood where residents are shocked about the shootout. >> reporter: well, there is a sense of peace and quiet that has returned to this neighborhood. of course it is a stark contrast to the pop sound of gunfire from yesterday morning. but respects are still processing exactly why the person who used to live in that house seemed to snap. when we arrived, an amazon delivery driver pulled up to drop off a package at the home. but neighbors had to tell her there was no one here to accept the package. the resident is dead. yesterday morning he opened fire on police with a long rifle and scope. for about an hour he leaned out his window and took aim. at one point he each aimed at our helicopter as it hovered overhead covering the story. neighbors tell us the man shot at neighbors vehicles two times last week. they called police both times. they are frustrated officers didn't take him into ku custody or didn't confiscate his weapon. >> it shouldn't have gotten to this point. especially when we called the police om multiple occasions. the situat