as a tenant of sfhs, i would like to lend my support to the long standing reputation for dysfunction. while talking to my building manager, she informed me she received a large shipment of goods costing thousands of dollars she did not order. upon returning the merchandise, she was told she could only get half back. the supervisor told her to pay it. these are only the incidences i know of. if you take these incidents and multiply them by all of the housing authority housing and the millions of dollars, the people suffering at the loss of these funds being expended are the tenants. upon moving into my unit, the heat worked fine. to my surprise, a work heard has been issued to replace the thermostat. i informed the contractor that i use the low and the fourth stair and if he was taking away my choices, i would prefer the low. i cannot use my heat at all. after several bills from the company with no result she intended to never use them again. meanwhile, i no longer use the heat because a, it doesn't work since june and the tenant who moved in above has cigarette smoke coming directly i