world trade center in new york city and another into the e ntagon and the fourth plan crashed in shanks bill, pennsylvania. more than 3000 people died that day and our lives changed forever. we want to focus today on one aspect of the change that has impacted millions of americans. that is the way that we travel, by car, by rail, by boat, and most importantly, by air. we will talk today about the security we have come to live with, what has worked and not work and look ahead to the future of what transportation security will be like over the next 10 years. for the answers to those questions, we will go straight to the top. our guest today is john pistol, the head of tsa. he oversees a workforce of more than 60,000 people who manage the security operations of more than 450 federalized airports around the country as well as the federal air marshal service, security for highways, railroads, pipelines, mass transit. john came to the tea as a with a wealth of experience in counter- terrorism and terrorism. he spent more than 26 years at the fbi as a special agent working his way up through the ra