but shannan is no-show.r friend, shanann, who was so excited about having this third baby -- >> she wouldn't have missed that doctor's announcement. >> reporter: you knew something was really wrong. >> my name is nickole. i'm calling because i'm concerned about a friend of mine. she's not answering the door. she's not responding to text messages, phone calls. there is no movement in the house whatsoever. >> reporter: as nickole impatiently waits for the cops, shanann's husband chris watts, who, at work, calls her friend cassie rosenberg to see what's going on. >> he called me. i was screaming at him. i was frantic. "you need to get to the house. nikki's calling the police so they could break down the door." he said, "no. don't call the police. i don't want to get them involved." i said, "you're an idiot, and you need to get to the house because something's wrong." >> reporter: frederick police officer scott coonrod races to the watts house. >> how are you guys doing? nickole? >> yes. >> reporter: this is rea