[applause] up next, shannen rossmiller talks about the operation she carried out with the fbi.s is about 25 minutes. >> good afternoon. thank you for joining us here at the heritage foundation. as director of lectures and seminars, it's my privilege to welcome everyone to the lewis lerman auditorium, and of course welcome those who joined on the heritage of.org website. we would ask everyone in house that you make that courtesy check that the cell phones have been turned off as we prepare to begin a will be appreciated. we will force post to the to post the program within 24 hours on the website for everyone's future reference, and of course our internet viewers are welcome at any time to send questions or comments simply addressing those e-mails to speaker@heritage.org. our guest today is proof that one person can indeed make a difference. after 9/11 as the mother of three in rural montana who was also serving as a municipal judge, she immediately began formulating a plan to respond to this unprecedented attack on the united states. her efforts succeeded even as she will admit