(phone rings) >> sharpstown high school. this is mindy. how may i assist you? >> we're gonna have kids drop out. there's no way around it. but hopefully, they go somewhere else and we know where they went to. that's the goal. this is the room where we keep the files for the students who are leaving, or who have left sharpstown. when a student leaves, i get a folder, and my job is to find proof that the student, where they are, get an acceptable code for the state so that they don't become a dropout. >> why is it important for you to have the numbers in order? >> the state requires it, our whole rating system for being acceptable as a school depends on it, which means our money. it's all about money, it's all about being an acceptable school. >> unfortunately, the education system has sort of created this culture of wanting to make itself look good-- and i think that's all well and good, but any time performance is judged on the numbers you give me, we know that we need to double check those numbers. when we look at sharpstown high school, there was an expectati