and i have an incision here and i have one up here. >> watching the surveillance footage, shawna seesent happens. and why brittany's able to survive. >> what they figured is that the cinder block in the front slowed the truck down. so he didn't hit it with the full force and we had a computer stand and that's where brittany landed and that was probably better for her, because those doors that we had up front, they came flying out and if she hadn't fallen down, they would have hit her right in the head and brittany looks up and she sees it coming but there's nothing that she can do and then you don't see brittany anymore. how did that poor little girl who maybe weighs 100 pounds, took the whole brunt of that dodge ram pickup. >> i can't even express how blessed i truly am to make it out of there alive. >> but how could this happen? it turns out an elderly customer, roger mays loses control of his pickup truck. >> well, mr. mays was coming to drop his clothes off. one of our customers had been at the counter and he was waiting. >> after the other customer pulls out, mays attempts to pul