the woman on the left is a certified training officer, shawna justice. she was supposed to be supervising. shawna was on her personal phone. >> the call are gave the correct address but gave the wrong name of the rec where that happened. >> where? >> the trainee instead of taking down the cross street looked up the rec center and dispatched to the wrong locations. officials are saying should shawna haden ping e mistakes. ten minutes and the ambulance had not arrived. it took nearly 15ments for the person to get there. the person who collapsed was 58-year-old bob hill. >> unfortunately bob hill died. >> that's a big burden to place on her. i don't know if it's all her fault. >> officials are saying it's unclear whether this mistake did lead to his death. >> where are you? >> the training officer will be suspended for two 12-hour shifts without pay. >> hey, everybody. we're giving away a flat screen tv in just a little while. >> you need the witness buzz word, you must be a u.s. resident and be 18 years or older. >> it's your chance to within a 42-inch flat