her name is shelly pitchner of brisbane. she told a friend she would be staying with a friend for a couple of days and hasn't been seen since. police say she left without her cell phone and medication. she has a history of bipolar and is on medication. >> and an entire family of four was hit by gun fire. one man is dead and three others hurt, including a 9-year-old boy. it happened here in the residential area of porter street right in the middle of the afternoon. cheryl hurd is live tonight. i understand you have new information from police. >> reporter: that's right. a 9-year-old boy and woman were inside the home when shots were fired. two men were outside working on a car when one or two people opened fire. >> it was quiet on the street and all of a sudden it was a battle zone. >> reporter: according to brad flaherty, battle zone sounds started erupting just before 4:00 this afternoon. his first thought, his 2 1/2-year-old son. >> i just wrapped him up, laid on the floor and crawled over behind the fridge. >> reporter: a