please welcome to the program sheri fink. (applause) thank you for joining us.ive days at memorial. it involves a hospital in new orleans. >> yes. >> jon: after katrina t is perhaps the darkest book, i had to read lord. flies after this to regain my love of humanity. >> i guess you haven't read my first book about a hospital in the genocide. >> jon: is that your first book. >> yeah so this is lighter. (laughter) >> jon: can't you write about just like, i don't know a mumps outbreak. this was i kept waiting for a hero to emerge in this story at the hospital, whether it be a planner or responder or doctor. and they don't ever seem to emerge. >> there's no one hero and there's no one villain here. >> jon: yes. >> yes, and if i have one thing to tell people about this, is be prepared for everything to fail in a disaster. an that's why the book looks a lot at like individual decisions, what happens when everything fails. because preparedness response is all about infrastructure, organizations and individuals. and this is really like how can we be more prepared. >> jo