greg sherwood: hi, i'm greg sherwood here with dr. john la puma.john, again, thanks so much for doing this lecture. dr. john la puma: oh, it was a pleasure, greg, thanks for having me. greg sherwood: it's a delight to have you on public broadcasting. you know, we're learning so much in today's program and there's much more to come, including speaking with dr. la puma right here in the studio. now, you trust pbs for content on health, nutrition, and lifelong learning. this mission to expand your horizon is supported in fact by your contribution. we've put together in-depth resources that continue this learning, when you support the mission with your contribution. if you can show your support with that gift of just $65, we'll give you the choice of having either the dvd of this program sent to you, or if you'd like, instead, we can send you dr. john la puma's bestselling book, "chef md's big book of culinary medicine: a food lover's roadmap to losing weight, preventing disease, and getting really healthy." but if you really want to take advantage of

it risks criminal prosecution. >> reporter: in the district, tom sherwood, news 4. >>> d.c. police chief cathy lanier revealed a second police officer was shot at the navy yard. his vest saved his life. he took two rounds in the chest, but was not hurt. another officer is still recovering in the hospital. he was treated at med-star washington hospital center. for the first time, they shared their story about treating the injured with news 4. >> it was a slow day at the unit. we were going through and getting everything signed off. >> reporter: this is what the trauma center looked like last monday morning, quiet, empty, until the first call came in at about 8:50 a.m. >> multiple shots fired, multiple people down. >> we heard various reports of numbers of folks who had been injured and they couldn't be evacuated yet. >> reporter: that's when ten teams were assembled, a collection of surgeons, doctors, nurses, anesthesiologists and chaplins. >> we assembled all the trauma teams already. we were waiting for word that people would start arriving. >> reporter: the describes the s

congratulations to you sherwood. i know you've been working hard on this. >> you can stick around for a little longer. customer service can make or break your company. think of zappos, it was built on exceptional customer service. i called in with an issue. the agent on the other end of the phone was so incredibly helpful that i told my friends about it. how well do you think your staff is connecting with your clients? here are five tips how to improve employee and customer communication kus courtesy of yfs magazine. use practical examples, give your employees realistic scenarios and the best ways to deal with them. two, train employees with a three-step model. start with a talking script you use when calling and communicating with customers, train with mock situations and implement a shadow program where new hires are bud i had with more experienced employees. >> three, let employees develop personal connections. host community events where you can introduce staff to your customers and they can bond with clients. fo

congratulations to you, sherwood, i know you've been working hard on this for a long time.s great to see you. stick around for a little bit longer. >>> customer service can make or break your company. think of zappos. that whole business was build on exceptional customer service. just the other day i called into a business i bought something from and the agent on the other end of the phone was so incredibly helpful, i told my friends about it. here now are five tips on how to improve employee and customer communication, courtesy of "yff" magazine. >> use practical examples, realistic scenarios and the best way to deal with this. two, train employees with a model, start with a talking script, train with mock situations, and implement a shadow program where new hires are buddied with more experienced employees. three, let employees develop personal connections. host community events where you can introduce staff to your customers and they can bond with clients. four, consider hiring a communications coach. a coach can work with your staff so that their voices are clear and ea

. >> reporter: i'm tom sherwood. >> reporter: i'm tom sherwood. the district of columbia is i was honored to serve as governor of virginia. we brought folks together in richmond to focus on creating jobs and getting results. that's the virginia way. and that's why i'm backing terry mcauliffe for governor. terry won't let ideological battles get in the way of making progress. terry will work with democrats, republicans, and independents to create jobs and move virginia forward. it's important for virginia that we elect terry mcauliffe as our governor. i'm terry mcauliffe, candidate for governor, and i sponsored this ad. all stations come over to mithis is for real this time. step seven point two one two. verify and lock. command is locked. five seconds. three, two, one. standing by for capture. the most innovative software on the planet... dragon is captured. is connecting today's leading companies to places beyond it. siemens. answers. here? i'll have the story coming up. >>> firefighters have contained the massive blaze at an old factory in west

tom sherwood stopped by the job center today. >> okay. we have a wait on the computer. have the option of doing it at home. >> reporter: hundreds of people were applying online. some were just showing up monday at two walmart job centers that were opening. this one on eastern avenue at georgia avenue northwest. people were hungry for the 1,500 jobs at walmart. they are making the first move into the district. despite complaints, many jobs are lower pay. some thought walmart doesn't pay enough. >> i mean a job is a job. it's hard out here. it's hard to get a job. if walmart do call me, thank you. i won't let you down. >> thank you for coming. it's our privilege to have you here today. >> reporter: near union station, they had college and retail experience and said they mainly wanted a chance. >> like with any career, i think you should start at entry level and work up. it should be available for d.c. residents. >> reporter: walmart officials like eric said they are looking for enthusiasm rather than experience. >> i heard it firsthand from the people. some, really emotio

. >> reporter: i'm tom sherwood at the national aquarium in downtown washington. it's open all this weekend. it's open all this weekend. the bad i'm terry mcauliffe, candidate for governor, and i sponsored this ad. for 30 years i've worked as an obgyn, my job is to protect the health of women. so i'm particularly offended by ken cuccinelli. cuccinelli wants to make all abortion illegal ... ... even in cases of rape and incest. ... even to protect a woman's health. i want a governor who's focused on schools and creating jobs, not someone who wants to do my job. who's ken cuccinelli to interfere in the lives of women across virginia? today is gonna be an important day for us. you ready? we wanna be our brother's keeper. what's number two we wanna do? bring it up to 90 decatherms. how bout ya, joe? let's go ahead and bring it online. attention on site, attention on site. now starting unit nine. some of the world's cleanest gas turbines are now powering some of america's biggest cities. siemens. answers. >>> here is what's trending today. a kansas woman is jobless and

ou tom sherwood will be at the wilson building today when mayor vincent twra introduces his pick to be.'s newest cfo. the mayor is choosing this man, jeff dewitt, the cfo of phoenix right now. if the council confirms him, dewitt will succeed natwar gandhi who has held the post more than a decade. the cfo is in charge of overseeing the $11 million budget. >>> mbs news has learned the subcontractor that aaron alex had is worked for has been fired by hewlett-packard. they hired alexis to work on a job to refresh and replace computers at the navy yard. hp says in part it has, quote, lost all confidence in the experts abilities to serve hp as a subcontract thor. they cite the failure to respond appropriately to aaron alexis' mental health issues. a spokesperson for the experts says the company is disappointed in hp's decision. he also says hp had its own manager of alexis who was with alexis when he thought he heard voices in his rhode island hotel room last month. >>> we are also seeing disturbing images of alexis roaming the halls of building 197 armed with that sawed off shotgun. take a

tom sherwood continues the coverage tonight with more on that. tom? >> reporter: jim, even if there is a shutdown, thousands of computers and visitors will pour into the city and for the first time ever, this city, itself, is not joining in the shut down. bad news, guys. this d.c. ticket writer was on the job at 6:00 a.m. today and he'll be back on the job tuesday, federal shutdown or not. >> some people were hoping the ticket writers would be off the job. never. >> reporter: in an unprecedented move, mayor gray declared all 33,000 city workers essential. they will use reserved funds approved by congress to keep the whole government open. federal officials, so far, haven't challenged gray's decision. but the merry go round of politics on capitol hill over the shutdown is a different story for the huge tourist industry here. matty was out on her daily walk around the national mall. a retired federal worker after 41 years with the agricultural department, she feels sorry for family tourists that long ago planned visits to the smithsonian who will shut d

for more on how the government shutdown would affect the nation's capitol, tom sherwood is at freedom plaza. tom? >> reporter: we are on freedom plaza. that's a national park service fountain. it hasn't been shut off for the shutdown. it's been broken more than a year. the shutdown will affect the big business of tourism here. she was out on a walk around the national mall, a retired federal worker after 41 years with the agriculture department, she feels sorry for family tourists. they long ago planned visits to the smithsonian. along with the monuments and the capital, closed to visitors. >> sad, especially for the younger people who came to see history here in washington. >> reporter: this time of year, about 400,000 visitors a week troop through the smithsonian museums and the national zoo where crowds flocked to see the giant pandas. a shutdown would close the whole zoo and cut off the popular 24 hour panda cam focused on the new cub. come back tomorrow, it might be closed. >> i heard about that. we are from north carolina so, it would be a sad thing if the zoo shuts down. but, h

once sherwood overheard fdr's closest aid harry hopkins make critical remarking about willkie to the president, sherwood wrote that roosevelt angrily slapped hopkins down and said don't ever say anything like that around here again. don't even think it. you, of all people, ought to know that we night not have had selective service or a lot of other things if it hadn't been for wendell willkie. he was a god send to this country when we needed him most. i began the talk alfred hitchcock. let me close with a few more words about the movies. americans in the 1930s wanted light, sparkling entertainment. films with charlie, freds escaped stair, ginger rogers, and the marx brothers. starting in 1939, there were darker films too. films that informed american audiences about the nazi terror spreading around the world. one of the first antinazi films was "confession of a nazi spy" with edward g robinson. it was followed by others like the "mortal storm "starring jimmy stewart" murder in the." "sergeant york" the great dictatorlet"let" blank some there was a hollywood conspiracy to whip up war

at meeting on news 4 this ed in evening. >>> and our tom sherwood will continue reporting today on atory he broke yesterday. d.c. mayor vincent gray will introduce jeff debate as his choice to be the city's next chief financial officer. he will succeed natwar gandhi. >>> president obama will take the stage at prince george's community college to talk about his affordable care act. >>> and tom has one last look at our forecast. >>> it's a light jacket morning. temperatures in the 50s. later today a short sleeve afternoon. we'll be into the mid-70s and some sunshine breaking out after a cloudy morning. beautiful pattern setting up for friday through the weekend. each day mornings in the 50s. afternoon highs into the 70s. starting off next week warmer. highs near 80 each day monday, tuesday, and wednesday. danella's talking traffic trouble. >>> that's right, tom. for folks traveling in charles county making that trip to prince george's county. all your lanes are blocked right now right near the 301/5 split. they are waiting on a medevac to land there. shut down in it the area. >>> danel

they comprise the woods, sherwood forest, forestville. it was a contentious thing. it took about 13, 15 years in public. >> this is actually in golden gate park, the casino. it was a controversy at the time to have a place that serve liquor and had card games in golden gate park. eventually, it moved to 24th ave. >> we still have the newly recently refurbished stop along the great highway. the beach shall i -- chalet. i always find it ironic that these federal highway funds were used to refurbish this place for drivers to get a drink. terrific. [laughter] >> there were farms, and there were dairies, as these houses are starting to be built, and they are more conventional residents is, and they are still a farm. in the distance, you can see it is still sand dunes. >> and water once again from windmills and wells. >> there is a few small lakes. some of the lakes are natural lakes. they are not all man-made. >> it took a while to get the water lines out there. >> you can see the huge sand dune behind it. it was a challenge to get basic services. people would build hous

. ~ sherwood forest. i am in support of moving forward with the national significant reoretion management plan to restore the habitat and help restore the habitat for the endangered species we have on our course and park down there in sharp park. i'd like to take my three minutes here to point out something that i feel like should be obvious. but seems to be missed by a lot of people, particularly related to the issues around sharp park and the endangered species and the issues that we have there. and that is this is often being characterized as an environmentalist versus golfer's issue. it's not, okay. i mean, this is san francisco. this is the most environmentally greenest, most ecologically conscious city in the world. we have a really great park and recs department that is absolutely committed to environmentally sustainable practices. if this was really about golfers versus environmentalists, there would be no contest. the issue here is we're dealing with environmentalist versus environmentalist. and

the event kicks off today on sherwood road. there will be a silent auction and raffle and lunch donated by mission barbecue. the fundraiser runs today from 11:00 a.m. to 5:00 p.m. >> the o's hosted the american league division champion. the red sox last night. valencia sliding home just ahead of the throw. jim johnson posted out in the ninth ambrose go on to beat the sox 6- 5. >>> after a couple wins at home, the ravens travel to buffalo to face the bills. sports director mark viviano reports, the ravens are well aware that getting a win on the road is not easy in the nfl. >> reporter: as the ravens know, when they leave baltimore for a road game, there's added incentives to knock them down. they do expect a hostile environment in buffalo this afternoon. buffalo is a blue-collar football town with diehard fans. even though the bill have struggled for about a decade, their fans are loud and proud. i asked ravens quarterback joe flack zero about life on the road in the nfl and whether it's the fans in buffalo, pittsburgh, clevela

you're not entering sherwood forest but today on the second anniversary of occupy wall street, protesters taking to the streets to rally for a robin hood tax on wall street. supporters say it could generate as much as $350 billion a year. but off who's back? here to debate both side, patrick gleeson from americans for tax reform. jennifer erickson a tax expert at the center for american progress. thanks for both of you being here. jennifer, i will let you go first. why do you think this makes sense? >> look at financial transactions tax which is the name of the robin hood tax. it is old idea, lots of countries, wealthy countries picked up from the united kingdom to hong kong and singapore, what it does take a tiny tax on certain financial transactions, less than a fraction of a percent. what that does is two things, one it helps stablize the market by curbing less productive destablizing types of trades. secondly it helps raise much-needed revenue. melissa: patrick, what do you think about that? one of the problems it is a tiny tax now. once it gets its teeth in you it will get bigger and

. >>> our tom sherwood will be there when mayor vincent gray pick the next cfo. tom was the first to report the mayor is choosing this man, jeff dewitt, a cfo of phoenix now. if the d.c. council confirms him, dewitt will succeed natwar gandhi. the c fo is in charge of overseeing the district's $11 billion budget. >>> parents, you might want to pay attention to how much caffeine your kids are consuming. too much could stunt their growth. plus, a developing story this hornung in los angeles after an arsonist targets several businesses. >>> also ahead, a little too close for comfort. the dramatic scene after lightning strikes at a busy football stadium. >>> good morning. storm team 4 radar showing a few sprinkles well south of the metro area. probably going to say south of washington this morning. washington this morning. areas that might get a f i'm terry mcauliffe, candidate for governor, and i sponsored this ad. for 30 years i've worked as an obgyn, my job is to protect the health of women. so i'm particularly offended by ken cuccinelli. cuccinelli wants to make

. >> and according to tom sherwood on our local wrc, this is the garb that many employees wear to worksomebody was wearing a military or khaki uniform is not necessarily dispositive -- >> plus, many people there are authorized to carry a weapon. >> exactly. and joining us now as well, nbc's tom costello still outside the naval yard. tom, you've been describing how the situation has apparently cleared somewhat. we knew that the metro was closed initially then some nearby metro stations were reopened. schools still in lockdown. the capitol police told employees at the capitol a mile away they were not in any danger. what else can you report as we wrap up this hour? >> >>. >> reporter: i think there is generally a sense on the scene that the worst is over and that the police and fire apparatus are starting to pull back. those units that are no longer needed. i'll just give you one last scene as you close out the door. -- close out the hour rather. we did have quite a few emergency vehicles in the line of sight within the past few hours but those have started to now relocate and pull back

she said, the hand of god and nature have been kind to my sherwood forest, but i can improve upon it. and she did. she had the moldings imported from italy. she had the mantelpieces brought in from italy. and the knocker on the front door, it has been meticulous the -- meticulously polished through the years. that was one of her contributions to the house. julia and her mother were very close. and we are exceedingly fortunate to have many letters written between juliet and her mother from his plantation. this house is only one room wide because you want the breezes to go from the north to the south and from the south to the north. they would sit in the hall quite frequently. she sat in the open doorway that led to the south porch and wrote letters to her mother. and quite frequently, she commented on the president, who kept his feet on the banister and would read his newspaper and throw it on the floor. in the gray room is a table, and it is the table on which we are told john tyler fed her breakfast in her bedroom after he had been around the house. after his horseback ride, he would