russia is a country of opportunities and also 100,000 people will go to shest under this program foresting tours also went on such trips, and the third big direction that i wanted to talk about today concerns personnel and quality of service. well in fact, everything related to personnel and services is in third place in terms of priorities for people, and we understand that without personnel lack of service, there is no good rest, and in fact. this is a good vacation. it consists of such very seemingly simple uncomplicated things from trifles, this and uh, smiling, and the girl meeting at the reception. it's just to organized and leisure is how the rooms are cleaned. from all this, in the end, but it turns out that the tourist is satisfied or dissatisfied, and the problem here is that 80% of the hotels that currently operating in the country are small micro-enterprises. and the owners of such a business do not always have the opportunity to take advantage of corporate corporate rates. schools and in order to improve e, to help businesses improve the quality of such services, we for