to help saw call for action consumer advocate shirley rooker who has been helping consumers in the area for decades now and she's going to help you now. >> but i'm not coming out with a chainsaw. >> no. no. no. thank you. thank you thank you. all right let's talk about first what you should do if you've got a leaky roof. we have some bullet points to put up on the screen. identify the source, we need to check our gutters and then contact the insurance agent. >> yes, you need to know the source first to know where the problem is. you probably won't be able to identify the source because we won't go up on the roof toshiba the problem is. but you can get binoculars and to up to their freak -- go to your neighbors and go up to the roof and see what you can see. if you're going to hire somebody to do the roof check them out. check the facts, they have license, that they're licensed to do business. they should have insurance. all of those good consumer advocate tips. and by the way, we put a lot of these tips up at wusa9.com. so people can fill in the blanks from the website. >> you check you