girls: snickerdoodles, shortbread, fudgie nut bars...ncer: the smallest moments can have the biggest impact on a child's life. girls: go, dad! go, dad! one foot! one foot! cortese. he's foundation professor at the business school and engineering school at arizona state university. until recently he was president and ceo of the mayo clinic in minnesota. they're known for their high quality and unique approach for patient care and lower cost as well. the mantra right now, as you well know is that this is a country that costs -- i mean charges and pays way too much and gets too little in return. who's wearing the black hat? is there someone that you point to and say there's the problem? there's the black hat in all this? >> i don't think there's any one place to point to. i think it's been an evolution over many years. over the past several years payment has really been linked very much to whatever is done. we ended up with a model that is now called fee for service where we are paid for doing things to people. the ultimate of that, if carr

girls: snickerdoodles, shortbread, fudgie nut bars, how many treats are in the cookie jar? 2, 3, 4, 5, 6, 7... announcer: the smallest moments can have the biggest impact on a child's life. girls: go, dad! go, dad! go, dad! one foot! one foot! [laughter] keller graduate school of management, you'll have a professor with you every step of the way. whether you take classes on campus, online, or both, you get the same attention, the same curriculum, and the same quality. 85 locations nationwide and online. discover how to grow the business of you... at keller.edu. i'm getting treatment but sometimes i still have a hard time focusing and paying attention. distractions can make my day even more challenging, especially the mornings when i really need to be organized. now there's an action guide just for a@vlts with adhd that may help. call the number on your screen or visit the website for your free copy. the guide has tips that may help reduce distractions so i can focus. with adhd i sometimes have trouble meeting deadline0g the guide showed me how to be better organized which m