the chairman of the committee's bill shuster, a republican from pennsylvania. tell.ers with stories to also menusines ceo and leadership from other domestic carriers. that is available on c-span3. you can see it on c-span.org and listen to it on the c-span radio app. as the hearing gets under way, we asked viewers, is more federal oversight needed of the airline industry? we want to hear your calls and stories. democrats call 202-748-8000. republicans, 202-748-8001. independents -- 202-748-8002. a special line for frequent flyers, 202-748-8003. we will show you scenes from that transportation and infrastructure committee hearing as it gets underway this morning . c-span3, if you want to watch it. the washington examiner talked about the changes that could be coming. members of congress pushing for in the wake of the united incident. the headlight, congress uses united incident to crack down on airlines treatment of passengers. the shocking images of a passenger on a united airlines flight drive screaming often flight, -- all of a flight. among the angry lawmake

it's not fair. >> chairman shuster indicated he isn't looking to do legislation right away to address some of these issues, but if he doesn't feel the airlines satisfactorily address the current concerns raised that you're hearing this week that the committee very well could. do you think there are smaller issues the committee might peel off to address the faa reauthorization bill? one issue you brought up was the length of the contracts of carrots the airlines have for passengers to read that they most often done because they are so long. rep. defazio: 67 pages, that was a couple of the airlines. 40,000 words. there should be a simple language disclosure about the rights that are most important to people. what happens if my flight is delayed? what happens at my flight is canceled? what are my rights? what are my rights if i get bumped from the plane? there are five or six things that are really important to passengers about what obligations the airline might have. this could be a civil linguist disclosure. the alleged indicated they might do that. i think we should just mandate that

tonight pennsylvania congressman bill shuster wants to know what ever happened to flying the friendlys."it was a terrible situation, nobody should be dragged off an airliner like that" shuster's talking about this now viral video.last month, a cellphone captured the moment security dragged a passenger off an overbooked united express flight.now the airline's c-e-o tells shuster and house members, united is changing. ""unless safety or security are issues, we will never again ask a customer to give up their seat once they're on board. simple common sense. or ask law enforcement to remove a customer from a flight."but some in congress think more needs to be done. airlines continue to overbook flights. one democratic member suggests going forward airlines should put their rules and regulation into a one page, easy to find document. today executives at american, southwest, and alaska airlines also told congress they're working to improve their own company's customer service. but with some 40,000 people kicked off flights overbooked flights each year shuster is warning airlines, this is a

shuster. >> i thank the gentleman. we continue to come back to this argument that -- and not an argument but the facts are, it's the congress and it's omb and the political process that causes these -- big part of these problems along with the bower ok si. taking an agency out of government and going to failing and going bankrupt, if everybody kals, on 9/11 i -- we injektded money into the airline industry to prop them up. we had to have an aviation industry. i'm not willing to say that agency is going to fall because i don't believe it is. middle east of the money can be provided by the users. canada did not require the federal government of kaunds to inject money. the british did. the british for profit and as mr. ronaldiy said, i would oppose it. i think again using too big to fail, we faced that in dwun but there are models we can look at to make sure they're set up in the proper form. i keep hearing agreement over and over again. it's the bureaucracy. it's omb. it's congress, the stops and starts that cause these

the chairman of the committee's bill shuster, a republican from pennsylvania.ell.ers with stories to also menusines ceo and leadership from other domestic carriers. that is available on

you have come out against bill shuster's proposal to remove air traffic control operations from faa and put them in control of a nonprofit corporation. he will introduce the bill along those lines sometime soon. you are taking a trip with him to canada to check out their system modeled on what he is proposing. what do you hope to get out of that trip? host: i want to dispel some of the myths about how it's an example. he that wasnowledge rejected by the faa after 2000 because of the static display. it wasn't doing what they wanted. they want flight strips that are and we are prototyping that. there are myths about how great their system is. we have vastly more traffic in the united states and more complicated traffic and much more robust aviation. it's a huge passenger industry. example for not an the way the u.s. should be run. idea,rivate corporation the constitution prohibits it. we have to work around everything this private corporation does that would affect competition between any mode of aviation. boardld have to go to the and then go to the secretary of transportation who would

republican committee chair bill shuster. >> seize this opportunity, because if you don't, we're going. and you're not going to like it. >> they're warning travelers to expect more trouble in the skies, and it's got nothing to do with the airlines. there is a spike in clear air turbulence. >> reporter: for nervous flyers, nothing about this research is reassuring. clear air turbulence strikes without warning, and because of climate change could get worse. the sudden drop came without warning. anyone not strapped down was shot toward the ceiling then slammed against the aircraft floor. video of the aftermath shows the plane scattered with debris. severe sunshi severe turbulence can be terrifying for unsuspecting passengers as it was in this plane bound for gentleman carja year. clear air turbulence happens without the presence of clouds. making it nearly impossible for pilots to detect until it's too late. dr. paul williams is an atmospheric scientist at the university of redding in england. >> we've calculated that the amount of severe turbulence, which is enough to hospitalize people

congressman bill shuster chairs the

bill shuster.am, he had mcmahon, ed henry coming up @ @ ♪ ♪ ainsley: just hours from now united and american airlines on the hot seat on capitol hill over a pair of violent passenger confrontations. do we need more laws to keep us, the passengers, safe in the skies? joining us now is the chairman of the house transportation committee congressman bill shuster, good morning, chairman. thanks for joining us. >> good morning to you. thanks for having me. ainsley: you are welcome. why are you having these hearings today? >> to find out exactly what happened in these incidents that we you a saw that were terrible incidents. even more important than that is what is the airline industry doing to change their rules, to change the way they operate in the customer demands to be treated with respect. we, in congress, have an obligation to make sure we get those answers to find out what's going on. ainsley: how receptive are these ceos? my friends -- i don't really have friends that work for united i have inter

. >> ken shuster indicated he is not looking to do legislation right away to address these issues, but if he does not feel the airlines satisfactorily address the issues raised this week, the committee could. do you think there are any other smaller issues the committee might address? when you brought up is the length of the contracts of have forthat airlines passengers to read. pages, 40,000 words. there should be a simple language disclosure of the rights that are most important to people. what happens if my life is delayed. what happens if my flight is canceled. what are my rights? there are probably five or six things that are really important to passengers about what obligations the airline might have. though should be in simple language disclosure. the airlines indicated they might do that. i think we should mandate they do that. >> "washington journal"

. >> good morning, chairman shuster. >> that is oscar munoz addressing the house transportation committeeing that event in chicago where dr. david dao was removed forcefully from the flight. "a horrible incident, not who we are in the country or the industry." he's been in the job just over a year. easy to forget not far removed from a heart transplant that left him sidelined for months. >> this is a strong man and's hs come back hard. united airlines, we have to remember, horrible labor relations so his first thought when he issued the statement i'm going to back my employees and i think that made a lot of sense in terms of trying to get better labor relations versus some of the airlines. obviously it was tone deaf versus what was happening in the video. i think he's made a lot of good points here. i think that a certain point the heat will die down if only because almost every airline immediately committed they're not going to kick people off the plane anymore. >> jim's 18-month rule has played out pretty well in terms of the public memory, as regards to chipotle for instance. we'll see

frankel: thank you for yielding and i want to thank chairman shuster and barletta and ranking members for their continued support. i have had the honor of working on this legislation with my friend from florida. i have said this before and i'm going to say it again, florida knows hurricanes. in 2004 and 2005, charlie, francis, jean, wilma and katrina tore through our state leaving families stranded and property damaged. i was the mayor of the city of west palm beach when we saw trees crash to the ground ripping power lines and blocking flooded streets. water systems were compromised and our local governments around the clock did a miraculous job, cleaning debris and getting life back to normal. it takes a lot to get it done. when hurricanes strike, communities are ravaged and so are their budgets. so i want to first thank fema for the funding assistance they provided florida in a great time of need. with that said, fema is now asking some of our cities and counties to pay back money that were given for disaster relief projects that were approved more than 10 years ago. and there is no

hekevin shuster indicated>> isn't looking for legislation right away to address these issues but he doesn'teel that the airline satisfactorily addressed the concerns we were hearing this week that the committee very well could. are anyhink there smaller issues the committee might peel off for the reauthorization bill? when issue you brought up was the length of the contract that airlines have passengers read that they most often don't because they are so long. >> 57 pages, 40,000 words. that was a couple of airlines. there should be a simple language disclosure of the rights that are most important to people. what happens if my flight is delayed? what happens if my flight is canceled? there are probably five or six things that are important in terms of what obligations might or might not have. those did the in a simple language disclosure. the airline indicated they might do that. i think we should mandate they do that. steve: c-span's newsmakers program follows the washington journal every sunday at 10:00 a.m. eastern time. our guest is oregon democrat peter defazio. he is the ranking demo

committee chair representative bill shuster said customer service had better improve, or else. >> get together collectively and figure this out. seize this opportunity, because if you don't, we're going to come, and you're not going to like it. >> woodruff: united reached a settlement with the ejected passenger last week, for an undisclosed sum. u.s. auto sales tumbled last month. six major companies today reported weaker showings than a year ago. and on wall street, the dow jones industrial average gained 36 points to close near 20,950. the nasdaq rose more than three points, and the s&p 500 added nearly three. still to come on the newshour: the ripple effects of what president trump says, and tweets. the world's newest country, devolving into war and famine. does a netflix hit push its portrayal of teen suicide too far? and much more. >> woodruff: president trump has given a flurry of interviews in the past week or so, to commemorate his first 100 days in office. and, he made a dizzying amount of news, giving controversial, and at times contradictory, comments on topics ranging from

>> better. >> chairman shuster, ranking member mr. defazio, and members of the committee, i would like to thank you for inviting me here today. my name is joe brown. i come today as a businessman and a pilot. i also represent a company called hartsell propeller, a company whose roots trace to the wright brothers. we do our business out of a 4,000-foot runway that takes us all over this country to our customers in texas and florida and georgia and minnesota and everywhere in between. because our customers build airplanes, they're on airports. our business depends and their business depends on the amazing infrastructure that the citizens of this country have put into the national airspace. we also depend on another thing, the amazing freedom to fly. because of those things, we've made a market like no other for aviation and we're very grateful for that and deeply invested. as a pilot, 4 to 500 hours a year, my office is the cockpit. when i fly, i find a modern system, a high functioning system, and i've seen it evolve over time right be

that's exactly what chairman shuster just said. don't make us have to act and put a one size fits all approach to fixing problems that we obviously see exist. they may be the exceptions. they may be. and we know they are. because we see it. but in the end, those exceptions will bring a lot more rules from us. if it's not addressed. so, thank you. >> good comments. mr. lipinski. >> thank you, mr. chairman. just this morning, the bureau of transportation statistics came out with a report that said, in 2016, the passenger airlines with a process of $13.5 billion. $4.2 billion is average of baggage fees. $2.9 billion from change fees. a seventh straight year for profits for airlines. i have nothing against profits. we do not want to go back to days where the airlines were failing because we need the airlines to be able to function. but i think it's important context, that the position that the airlines are in right now, financially. i want to commend united and southwest for some of our policy change that they have made in recent weeks

that helps us accommodate and take care of thousands of more >> with some heading to congress, bill shusterrning. >> seize this opportunity because if you don't, we're going to come and you're not going to like it. >> reporter: dau and his attorney did not attend the hearing and after united ceo had little lest to say. >> mr. munoz, how concerned are you of the reputation hit you have taken. how do you rebrand the friendly skies? >> thank you, everybody. >> reporter: now, those proposals floating around, banning, regulating seat size, and speaking of which, just hours after, we confirmed the aircraft they plan to take delivery of later this year, they're actually going to shrink the size of economy seats, at least the space up to two inches. norah? >> that will make everybody behave better. the shrinking of the seats. >> who think that's a good idea. >> yeah. tomorrow kris will look at airli airlines' uniforms. he'll look at what the company's doing about it and why some employees are saying it's not enough. >> a new lawsuit hopes to save duchess of cambridge the same harassment as princess

and i commend chairman shuster and chairman barletta for their assistance in getting this important bill to the floor. and i yield back. . the speaker pro tempore: the gentleman from georgia. mr. johnson: thank you, mr. speaker. h.r. 1678, which i rise in support of, is a bill that will clarify the existing statute of limitations for public assistance provided by the federal emergency management agency, or fema, to state, tribal, and local grantees. pursuant to the robert t. stafford disaster relief and emergency assistance act, or the stafford act, fema provides public assistance grants to state, tribal, and local governments to assist in their recovery efforts after a disaster strikes. generally, fema approves the use for public assistance funds immediately after the disaster or while the project is being completed. this is the appropriate time to decide how a grantee should spend disaster funds. once the project is completed, the grantee smits documentation of completion to fema. however, in some instances fema or the inspector general has reviewed projects many years or even a decade

. >> thank you, chairman shuster. as we talked about this incident was not driven -- incident on united was not driven by overbooking but overbooking is much in the news about this. it's important to understand that most of our oversale situations are driven by operational restrictions. the largest being weight restrictions because of weather. so, for example, when you're at an airport and there's snow or ice or even wind and weather, at either the departure or arrival airport, we're often not able to take a full load of customers and meet our safety parameters. in those situations, we will have to deplane 20, 30 people sometimes because the aircraft simply can't operate safely. that is the vast majority of our oversale situations. as to overbooking, we also use it to actually take care of thousands of customers who we otherwise couldn't accommodate. just this past weekend, we had an incident in mumbai where an airplane, an engine went out of service on landing and we were going to have to replace the engine, which ta

. >> with some heading to congress, bill shuster issued a stern warning. >> seize this opportunity becausedon't, we're going to come and you're not going to like it. >> reporter: dau and his attorney did not attend the hearing and after united ceo had little lest to say. >> mr. munoz, how concerned are you of the reputation hit you have taken. seats, at least the space between them by up to two inches. norah? >> that will make everybody behave better. the shrinking of the seats. >> who think that's a good idea. >> yeah. tomorrow kris will look at airli airlines' uniforms. he'll look at what the company's doing about it and why some employees are saying it's not enough. >> a new lawsuit hopes to save duchess of cambridge the same harassment as princess diana. >> there are photos reminding him of how hid mother dealt with the paparazzi before she died. today cbs news business analyst jill schlesinger assesses the state of the economy and explains whether this is a good time to buy a home. we'll be right back. had a bad back injury, my doctor prescribed opioids which helped with the chronic p

congressman bill shuster chairs the committee. >> the committee will come to order. i now recognize mr. lobe and doe for a motion. >> pursuant to rule 1 a 1 of the rules committee on transportation infrastructure, i move that the chairman be authorized to declare recess during today's hearing. >> the questions on the motion all those in favor signify with saying aye. >> aye. >> all those significant ny by nay neigh. the ayes have tantd motion it agreed to. i want to thank everybody for being here today. this is an important hearing we're having here today and talking about somewhat i consider extremely important legislation and i believe everybody on the committee, both sides of the aisle believe that the reauthorization of the faa reforming it, making it a better system for all americans is extremely important to all of us. the way america travels, moves goods and conducts business today depends on an efficient transportation network and in order to remain competitive, we need a 21st century with modern 21st century technology. this is especially true of our aviatio

bill shuster said this is about basic customer service issues that aren't being met by the airlines.ve to take care of your customers. we'll ask some tough questions today and we want some real answers and want to see real action. if they don't act, then congress will act. >> this hearing today is expected to last several hours. then on thursday another hearing on this issue on the senate side. so lawmakers really letting the public know they take this issue very seriously and they're devoting a lot of time to it during a week that was already very busy on capitol hill with the spending bill and healthcare, bill. >> bill: thanks, we'll see what he says in a moment. kristin fisher watching it for us on the hill. thanks. >> shannon: north korea says the world is on the brink of nuclear war. the country vowing to ramp up its nuclear weapons program in response to what it calls more provocation from the u.s. the arrival of a pair of b-1 bombers in south korea triggering their response. president trump said he would meet face-to-face with kim jong-un if conditions are right. he is not rul

. >> thank you very much, chairman shuster, and much like mr. hunter, i'm a pretty frequent flier on a week status on every airline up there except for alaska and that's because you just don't fly to corpus christi, texas. but what i'm seeing is a growing level of frustration, both from the passengers and from your passenger facing crew in the airport. we've had to tedeal with the ts. we got to buy liquid because you can't take it on. you got to buy food. you're stuck buying $12 for a tv dinner or $7 for a lunch on the airplane. passengers are frustrated with it. another piece is we're all rushing to get what limited bin space. several years ago, the airlines said fuel costs are up so we're going to start charging for checked bags to make up that revenue. now the fuel costs are down. are there any plans to remove the checked baggage fees, mr. munoz and miss philipovitch? >> can scott answer that. >> i thank you, mr. congressman. we do the check bags like we keep the other fares low. at united states, we spend about $1.9 billion carrying checked

conway and transportation and infrastruck -- conaway and transportation and infrastructure committee shuster, and collin peterson as well. i urge all members to support this commonsense effort to reform this e.r.a. -- e.p.a. regulation. the chair: the request is covered under general leave they the gentlewoman -- gentleman reserves? mr. gibbs: i reserve. the chair: the gentlewoman from alifornia. mrs. lowey: i yield myself such time as i may consume. the chair: the gentlelady is ecognized. > the clean tano: i -- water act in no way hinders, delays or prevents the use of approved pesticides for pest control operations. in fact, the clean water act ermits, i repeat, permits -- permit provides a specific emergency provision to prevent outbreaks of disease such as zika virus. under the terms of the permit, pesticide aply kators are covered automatically under the ermit and any spraying my be performed immediately for any pest emergency situations. in most instances, sprayers are only required to notify e.p.a. of their spraying operations 30 days, 0 days after the beginning of spraying operation.

that's exactly what chairman shuster just said. don't make us have to act and put a one size fits all approach to fixing problems that we obviously see exist. they may be the exceptions. they may be. and we know they are. because we see it. but in the end, those exceptions will bring a lot more rules from us. if it's not addressed. so, thank you. >> good comments. mr. lipinski. >> thank you, mr. chairman. just this morning, the bureau of transportation statistics came out with a report that said, in 2016, the passenger airlines with a process of $13.5 billion. $4.2 billion is average of baggage fees. $2.9 billion from change fees. a seventh straight year for profits for airlines. i have nothing against profits. we do not want to go back to days where the airlines were failing because we need the airlines to be able to function. but i think it's important context, that the position that the airlines are in right now, financially. i want to commend united and southwest for some of our policy change that they have made in recent weeks

bill shuster said congress would take action if the airlines do not and he warned the airlines woulde the outcome. munoz said he made sure the incident would not be repeated. >> going forward, as much as possible we would prevent those actual events happening and reducing overbooking, making sure crews get there on time and most importantly, once you're on board one of our aircraft you will not be removed and law enforcement will not be allowed other than for safety and security. i think we covered most of those issues, and we'll offer incentives and financial remuneration. >> shares of united are up 3% in the last week. >> that was rough. you can't drag a guy -- after boarding the southwest plane, i was bleeding a little. >> inside. >> no. just the mad rush. i had a bruise -- i wasn't bleeding. that's not true. >> 20 bucks gets you in the "a" group. it's cheap. >> i'm a karate man. i bruise on the inside. remember that? "trading places." >> that i do remember. >> i think it was. bond investor jeff gundlach out with a market warning after yesterday's close. gundlach telling clients t

extremely successful business, but you decide that based on business decisions, not based on whether bill shuster wants a tower or doesn't want a tower. so with that i yield to -- who's -- mr. duncan. i'm sorry. no. not mr. duncan. i don't know who -- >> mr. payne. >> mr. payne is recognized, i'm sorry. >> thank you, mr. chairman. you know, listening to all this testimony and the different opinions, the american taxpayers have invested more than $50 billion in air traffic control system in just the last 20 years. under the chairman's proposal to privatize atc last year, the federal government would have handed over atc assets worth billions of dollars to a private corporation free of charge. in the -- if the atc corporation was to hit financial or operational zults and needed to be taken over by the government, it's my understanding per the takings clause of the constitution, that congress would have to pay to reacquire the atc assets. we would have to pay for what we gave away for free. this? >> thanks. as i mentioned earlier, i don't believe it's my role as inspector general to express an opini