here's our personal finance correspondent, simon gompertz.d savers like graham who was bombarded with calls from fraudsters. they carry on evidence gathering in south london to equip pensioners to deal with scams. i've been, in the centre today half—an—hour now, and i've had five of those calls already on my phone. mary was tricked into paying out thousands of pounds from her bank account so she is anxious about the calls. ijust put the phone down andi the calls. ijust put the phone down and i said, i'm not interested and i put the phone down. what do you think of people like that? they are scum. the scale this is reached despite being. the total number of cold calls, emails and texts running at nearly 11 million a year. typically people scammed out of £91,000 from their pensions. against that, now there will be a penalty of up that, now there will be a penalty of up to £500,000 for people who flout the band. despite the ban, treasury ministerjohn glen says it's important not to become complacent. we are onto it and we need to make sure that

simon gompertz, bbc news, leicestershire.ual crime who apply for government compensation are being needlessly forced to relive details of the crimes against them. baroness newlove said people who claimed financial support, to help with their recovery were being "retraumatised." here's clive coleman. the four pins there, which i had to have all wired up... in 201a, daniel murphy was the subject of a vicious unprovoked attack. his face was stamped on, snapping his jaw. he needed three metal plates and pins to be surgically implanted. under my chin was just completely black. but getting compensation from the criminal injuries compensation authority has proved a nightmare for daniel and his fiancee, holly. i think over a two—week period, you must have rang them over 50 times. yeah, they lost photos of dan after his attack, which were very sensitive photos that we didn't want people to see. where we are now, them saying that you didn't have surgery, when he's got three metal plates in his mouth. nearly four years into the process,

simon gompertz, bbc news, south london.k down. they also want to force manufacturers to make their products last longer, to try to reduce the number of items which are thrown out. roger harrabin reports. with a puff of smoke, the repair revolution is under way. at portsmouth in the south of england, volunteers have turned up on a saturday to help people repair things that have broken down. it's called a repair cafe and it's part of a growing global movement. one visitor has brought her daughter's heated hair rollers, that no longer get hot. they didn't work and she was going to chuck them away. i said to my mum that we were coming here today and my mum was like, "let's bring the rollers." yeah, we brought them and the man's fixed them, so it's great. but mending things isn't always easy. many components nowadays are glued together and can't be prised apart when they break down. often, spares are impossible to get and repair manuals nonexistent. we would argue that companies, it would be great if they could sell spare parts

simon gompertz, bbc news, south london.e found the vehicle that may have been involved in that killing. the black mercedes b class was apparently recovered in the carlisle road area of late and this afternoon. it is now being looked at by forensic experts, detective chief inspector chris sewage from the homicide and major crime command are leading the investigation, he says that they're treating the recovery of the car as a significant development in their inquiries. they're still very much in the early stages, police have said that they believe this was a targeted attack and that it was suggested the vehicle collided with jaden, knocked him off his bike, his moped, and then he was attacked on the ground. the recovery of the vehicle, police believe may have been involved in the jaden moodie killing. it's 30 years since london's air ambulance first took to the skies. during that time, it's helped with major events like the 7/7 bombings, and the paddington train crash. today, the duke of cambridge, himself a former pilot for

our personal finance correspondent simon gompertz is here. what are they saying?analysis, has issued a list of what a lot of surveyors are saying, and many of them are worried about this turbulence caused by the run—up to brexit. one in huddersfield saying for instance, please resolve brexit. one in oldham, it's a real drag on the property market, in ludlow, a number of clients with this one have withdrawn from the market due to brexit and what's interesting about this is it had been very much an effect on london and the south—east and that has spread to other parts of the uk. so what the royal institution is saying is if you line up institution is saying is if you line up the surveyors who think we're going to have a drop in sales over the next three months on one side, and on the other, the ones who disagree, those who think there will be gay dropped of 28% more and that's the biggest they've ever seen —— those who think there will be a drop. they think it will be picking up drop. they think it will be picking up once the fog of brexit lifts, and they say if and

here's our personal finance correspondent, simon gompertz.'t matter if you are renting. it matters if you are looking to buy and it might matter if you are a homeowner and you are worried about the level of house prices compared to the size of your mortgage. this is what has happened to prices in the last year according to prices in the last year according to the nationwide. the average is just over £212,000 and in the last year, 2018, the increase has been half of 1%. the important thing about that is that has come down very quickly from around the 2% level. in recent months we have had big falls, 0.7% between november and december. it is not the same everywhere, around london and in the london commuter belt that has been a fall of 1.a% london commuter belt that has been a fall of1.a% in the london commuter belt that has been a fall of 1.a% in the last year whereas in other parts of the uk, northern ireland for example is up 5.8%. a lot of the north of england and the midlands and wales have had reasonable increases as well. not good for tho

simon gompertz, bbc news, south london.hing a little more poppy than the royal guards' usual repertoire. bohemian rhapsody plays. iam glad i am glad we heard you singing. i am glad we heard you singingm was snazzy, wasn't it? yes, that's queen's bohemian rhapsody. the performance came hours after queen biopic bohemian rhapsody won two awards at the golden globes. one video shared to social media of the guards has been viewed more than 112,000 times. i bet they enjoyed playing back. i bet they enjoyed playing backlj wonder how long you have to rehearse for that. we are going to play bohemian rhapsody today. 0h, for that. we are going to play bohemian rhapsody today. oh, really? you have to be good. yes, very good, excellent, and it has woken me up, which is good. very impressive. good morning, sally. good morning. laughter. we have the fa cup yesterday, and now... the league cup and now controversy with the video assistant referee. in rugby they use the var successfully. do they have it right in football? it goes on at a bit

simon gompertz, bbc news, leicestershire.try showers in the far south—east of kent. but across northern ireland, we're starting to see less cold air work its way in. here we've had more cloud and patchy, showery rain. overnight, an area of showers will work out of scotland into northern england and the midlands. we could see some snow, mainly over higher ground, but even to lower levels, possibly. there's a risk of icy stretches first thing tomorrow and also some freezing fog. it will be a cold start to the day, but our warm front will continue to edge eastwards, introducing more cloud ahead of it. through thursday, we'll see those showers work through the midlands and gradually clear towards the far south—east. the best of any brightness is to the east. more cloud with patchy rain to the west, but it's there that temperatures will do better. if there are legally binding changes to the northern irish backstop. i think there is good news for us, the hope that a reformation of this deal could be achieved that could make it acce

our personal finance correspondent simon gompertz reports. doorbell.michelle from rothley, near, leicester is a personal travel agent, one of a growing band who will come to you to arrange your holiday. are you still thinking of turkey? definitely, yeah, ithink turkey's definitely something we should look at. you get more for your money. there are now thousands of home—based agents like michelle, keen to get us to book months ahead. people are booking early, i think they want to escape the doom and gloom and everything that is all around, and obviously wanting to look for some sunnier climes and something to look forward to. and that‘s what the latest figures show, with bookings for the summer 5% higher in the crucialjanuary period, up so far. and maybe a brexit effect, non—eu destinations like turkey, tunisia and egypt, 19% ahead of last year. 38% of people are spending the same on their holidays this year and 27% will spend more, in spite of financial pressures and worries about leaving the eu. i think if anything, people are just so tired of brexit.