skeen was quoted around $3,500 which she paid in full.t after they loaded her stuff, they jacked up the price to nearly $12,000. eight months later, nothing has arrived. in december, the florida attorney general filed a civil suit against spartan van lines, which is named as one of 15 aliases the company has used since 2014. the allegations range from using unskilled, untrained laborers, to holding consumers' property hostage. are they holding your stuff hostage? >> yeah. they want more money. to me that's being a hostage. >> reporter: we called three highly rated moving companies and used skeen's list of furniture for a comparison. the estimates came in between $6,000 and $8,000. well below the $12,000 demanded by spartan van line. in an e-mail, the company told skeen that if she doesn't pay, her belongings will be sent to auction. >> there's no reason for this. you know, other than people trying to make money. >> reporter: her misery is echoed across the country. angry spartan customers like enpfeffer -- jennifer taylor bell are still w

skeen down a mountain on snow shoes well almost these winter sports enthusiasts are wearing cross plates a cross between snowshoes and many skis right now the coolest thing in the milton's in switzerland. i'm a little surprised how well you can go downhill there is for me it would be an alternative to simple snow shoeing but i don't see that the swiss town of coure from here winter sports lovers can take the cable car up to brown brewery. awaiting them or kilometers of ski slopes hiking and cross-country trails as well as plenty of routes to go snowshoeing. burnished awful runs an outdoor sports school here for a year now he's been offering cross plating courses cross plates lets sports enthusiasts climb up a hill and then ski down it's all they have to do is flip over the pivoting plates on the underside of the blade one side is for climbing the others for collecting and all this is basically you can use them everywhere. because the skis short it's a bit wobbly and harder to control than regular skis. skis but parallel skiing is easier than with longer regular skis. i'm launching the. c