working with bob mcand sloan gibson and a few -- mcdonald and sloan gibson and a few other folks. i'm going to give you a quick overview, i have just a couple of slides to share, pictures to share here. the first one is bob likes to start every presentation that he gives just grounding himself in the v.a.'s mission. why we are here. we are here to care for those who have borne the battles, just as abraham lincoln said in his second inaugural address. we've modernized the language here. and these are the values of the v.a. these were actually developed by secretary shinseki and his team. when bob came onboard, he did a quick diagnostic, and he found that there is no better mission in government. there is no better mission in the world than caring for our veterans. and our values are fantastic. but they weren't being lived. not consistently. they were in pockets but not everywhere. they looked great, and he said, you know, my v.a. is all about fulfilling that mission. my v.a. is all about living our values. and we're going to turn around and fix it, and that's what we've been focuse